BMW of North Haven

Great Salesman, Great Dealersip, Great Car Josh Jacobs and the others at BMW of North Haven made getting this car a wonderful experience. Josh along with Bruce, the pre-owned manger, and the n Josh Jacobs and the others at BMW of North Haven made getting this car a wonderful experience. Josh along with Bruce, the pre-owned manger, and the new car manager made what can seem like a chore a very good exoerience. I highly recommend Josh Jacobs and the whole crew at BMW of North Haven. By the way, the car is just a wonderful driving machine. More

Customer Service Outstanding On two recent visits this calendar year I had the pleasure of working with Carl DeCarvalho. Carl provided outstanding service for us regarding communi On two recent visits this calendar year I had the pleasure of working with Carl DeCarvalho. Carl provided outstanding service for us regarding communication and concern on work done on our X5. A prior visit with Jerry DeFelice was also 5 star. Jerry went above and beyond on our behalf. We are reaching the point of trading in our vehicle for a new car. We have considered other vehicle manufacturers, but the relationship and backing we have from the service department at BMW of North Haven for the last 8 years is superior. We will stay with this dealership! More

Great Service Working with Sabra Sarandrea was a great experience. She fully explained the service options, costs and provided additional information that was neede Working with Sabra Sarandrea was a great experience. She fully explained the service options, costs and provided additional information that was needed for future service. More

Thank you Josh, Justin, Stephanie and Mike made my experience with BMW of North Haven very easy and enjoyable. They made the 3 1/2 hr. trip to North Haven wort Josh, Justin, Stephanie and Mike made my experience with BMW of North Haven very easy and enjoyable. They made the 3 1/2 hr. trip to North Haven worthwhile. I will certainly consider buying another care from North Haven again ad will tell others of my experience. Thank you. More

Great Experience This is our second trip back to BMW for a used Certified Pre Owned vehicle and they make the buying experience a very stress free one. Chris Combs ou This is our second trip back to BMW for a used Certified Pre Owned vehicle and they make the buying experience a very stress free one. Chris Combs our sales person could not do enough to help us get the vehicle we wanted and had a vehicle that had all the amenities we wanted in it. Chris is a very caring and extremely knowledgeable person with great expertise as are the other members of the staff who were equally helpful too. We have no problem in recommending BMW Of North Haven and look forward to going back again down the road, meanwhile we are enjoying our "new" BMW X3 immensely. More

Fifth car from BMW of North Haven Last Saturday I picked up my 5th car (3 new, 2 pre-owned) from this dealership and that should say enough in itself. Each time the deal has been easy Last Saturday I picked up my 5th car (3 new, 2 pre-owned) from this dealership and that should say enough in itself. Each time the deal has been easy and totally stress free thanks to Basel. This time even more so because the entire deal was done by email only. I didn't even need to talk to him until it was time to decide a delivery date and time. This time around they had a delivery specialist go over the car who was very helpful. More

Service Appointment went quickly - nice. Drop-off at work and pick-up at work right on time. Comfortable waiting room, and a friendly staff. I like this deale Appointment went quickly - nice. Drop-off at work and pick-up at work right on time. Comfortable waiting room, and a friendly staff. I like this dealership. More

2013 535 I x drive DEAD BATTERY Service was prompt, although no loaner cars is I had to wait! Car is 1 year old and very disappointed in the reliabilty. I leased new instead of pre-o Service was prompt, although no loaner cars is I had to wait! Car is 1 year old and very disappointed in the reliabilty. I leased new instead of pre-owned to avoid service issues such as this. More

Purchased a 2011 pre-owned certified 328 sedan My wife and I visited BMW of North Haven last Monday with an interest in checking out three Pre-owned certified 2011 328 sedans that we discovered on My wife and I visited BMW of North Haven last Monday with an interest in checking out three Pre-owned certified 2011 328 sedans that we discovered on a web posting over the weekend. We met Basel Saad in the show room. After informing us that the three vehicles were either already under deposit or sold, he was able to curb our disappointment by encouraging us to check out other vehicles on the lot including one that had just come in over the weekend (the one we ended up purchasing). Upon learning that we already owned a BMW and having owned BMWs, the discussion with Basel was more about what we wanted than the need to sell us a BMW. The experience was comfortable, casual and quite frankly very friendly (we never felt under pressure on the purchase at all). Mike in financing was great, with humor in the right places, got us through the paperwork painlessly and rather quickly. Stephanie was the auto tech that showed us features on the car taking care to make sure that she didn't bore us with things we already know with our other 3 Series. She took us to a new level of understanding with our 3 series cars in a very friendly positive approach. This is our first pre-owned certified and probably not our last. Although the "Ultimate Driving Machine" really sells itself to BMW affectionados, it really helps to to experience an incredible team of support from your dealership. We would recommend BMW of North Haven to anyone looking to purchase a BMW (and already have). More

Great Buying Experience I had purchased a 5 series about 3 years ago from Rick Z. Very knowledgeable and provided everything necessary to make the painful car buying experie I had purchased a 5 series about 3 years ago from Rick Z. Very knowledgeable and provided everything necessary to make the painful car buying experience very enjoyable. Just purchased another from Rick. He knows what's important and does the right amount of follow up and keeps you feeling good about the purchase. The dealership has it kicked...a great place with great staff all around. More