BMW of North Haven

Purchase of 2014 328d xi sport wagon The wife and I were looking to replace the Passat diesel with another diesel, but needed more interior room for a dog we acquired. I happened to be in The wife and I were looking to replace the Passat diesel with another diesel, but needed more interior room for a dog we acquired. I happened to be in the area, stopped in and met Rick, got the info and shared it with my wife, she called Rick back and we set up a appointment. We both went to the dealership, felt welcomed, gave us a very fair price on a trade-in, we picked out a 328d xi sport wagon after my wife drove it. The bottom line price with the trade-in was excellent. We went back 2 days later and picked up our new vehicle. Rick introduced us to Steve (GM) and Chris who handled the delivery and spent close to 2 hours explaining the workings of the vehicle to us (great job). This one of the few times, I felt we were being treated as customers should be, from the top on down. Kudo's to BMW of North Haven. I would recommend this dealership to anyone in Connecticut, we traveled from southwest CT (there are closer BMW dealerships), could not have been happier, great people to do business with. More

Wow! I can't beleive I really have a BMW I really lucked out getting Christopher Combs as my client advisor. I had been shopping for about 2 months when we connected. There were three ot I really lucked out getting Christopher Combs as my client advisor. I had been shopping for about 2 months when we connected. There were three other dealers I had been talking with and all just wanted me to go down to the dealership and would give me very little information over the phone and E-mail. Chris on the other hand answered all my questions. As a matter of fact we did 99% of the deal either on the phone or by E-mail. I went to the dealer twice. Once to sign the papers and the other to pick up my 328Xi GT That was last Friday and every day since, when I open my garage in the morning and see that BMW I still can’t believe it is mine. Thank you Chris and all the associates at BMW of North Haven for your professionalism and royal treatment. As General Douglas MacArthur once said "I came through and I shall return." Thank you all Jim More

Todd and Bruce were great to work with. Both were friendly and courteous throughout the entire purchase. Glad I bought my car from BMW North Haven. The staff did a were great to work with. Both were friendly and courteous throughout the entire purchase. Glad I bought my car from BMW North Haven. The staff did a tremendous job in making the purchase as smooth as possible. Todd was very helpful in taking me for test drives and Bruce really was very friendly and helpful in the negotiation process. We both had a fair deal in my opinion. More

repeat customer It is always a pleasure to do business with Basel Saad. We are repeat customers. This is a great dealership. Easiest car buying experience of all t It is always a pleasure to do business with Basel Saad. We are repeat customers. This is a great dealership. Easiest car buying experience of all time... More

All good Very friendly professional folks. 428 was a great loaner vehicle., I will have to come back and purchase one of those. Have a nice day. Very friendly professional folks. 428 was a great loaner vehicle., I will have to come back and purchase one of those. Have a nice day. More

extremely happy The service provided was fantastic. From test drive through the finacial team. Chris worked with us to identify a vehicle meeting our specific desire The service provided was fantastic. From test drive through the finacial team. Chris worked with us to identify a vehicle meeting our specific desires and made sure we received it as rapidly as possible. More

Satisfied. Staff was friendly and easy to work with. This is my third purchase at this dealership and have been satisfied. The competence and friendliness of the Staff was friendly and easy to work with. This is my third purchase at this dealership and have been satisfied. The competence and friendliness of the service department was a major factor in my decision to buy here. More

BMW Service Excellent service from the ease of setting up the appointment, time spent with my service advisor, receiving my loaner vehicle, updates on progress of Excellent service from the ease of setting up the appointment, time spent with my service advisor, receiving my loaner vehicle, updates on progress of service and follow up call on how things went. More

I am so glad I went with BMW for my new car ! The reason I gave the great scores is because from the minute I called to discuss my issue with my new BMW to picking it up after service, there was n The reason I gave the great scores is because from the minute I called to discuss my issue with my new BMW to picking it up after service, there was nothing but empathy, excellent customer skills, & thoroughness. Special kudos to Carol Ann, Carl, & Stephanie. These three are a huge asset to your company. More

Great service I was treated very well from the time I entered the door. I had the wrong date for service and they still accommodated me well. I was treated very well from the time I entered the door. I had the wrong date for service and they still accommodated me well. More