BMW of North Haven

I just made my first purchase of a BMW and everything I heard about these cars is true. They handle unbelievably and the quality is outstanding. I bought a CPO 335i and it looks like new. My buying experie heard about these cars is true. They handle unbelievably and the quality is outstanding. I bought a CPO 335i and it looks like new. My buying experience at BMW of North Haven was excellent. Joe Riggsbee took care of me and made this one of the best car buying experiences I've ever had...and I've had a few!!! Joe's knowledge of the car and delivery of information was second to none. He really enjoys what he does and his focus on customer service made me feel that I was in good hands. I would recommend purchasing from BMW of North Haven and especially having Joe Riggsbee take you through the process. More

Della provided wonderful service and was very polite and professional. She introduced the car well according to my requested size and budget. I bought the car that day very sufficiently and I enjoy the car. professional. She introduced the car well according to my requested size and budget. I bought the car that day very sufficiently and I enjoy the car. More

The salesman Christopher Combs was professional at all times and answered all my questions. There was never any pressure and I was able to get the car I always wanted and at a price I was comfortable wit times and answered all my questions. There was never any pressure and I was able to get the car I always wanted and at a price I was comfortable with. Everyone I encountered at BMW North Haven were courteous and helpful. I would recommend this dealership to everyone and will certainly be back in years to come for my next car purchase. More

I was greeted promptly upon arriving in the service garage, and then quickly found my way to the service desk. The service rep there took my information and I waited for a few minutes to meet with Jerr garage, and then quickly found my way to the service desk. The service rep there took my information and I waited for a few minutes to meet with Jerry DeFelice. Jerry arranged for my rental car, while the car was in the shop for a few repair items that he detailed for me. Jerry was very clear about the type of work that would be done to the car. Upon returning my car was washed and ready for driving. The overall experience was top-notch. More

The service is really bad at this place, they will fix one issue and send you home with a new problem. Its a never ending process of maintenance on a car which is supposed to be "The Ultimate Driving Mach one issue and send you home with a new problem. Its a never ending process of maintenance on a car which is supposed to be "The Ultimate Driving Machine" The after warranty service charges on my 3 series gotten so bad, now I am considering I would never buy another BMW! More

Satisfied overall with the entire experience. Only disappointment was the worn front floor mats. Did not meet up with the rest of the detailing that was done to the vehicle disappointment was the worn front floor mats. Did not meet up with the rest of the detailing that was done to the vehicle More

This dealership was recommended to us from our foreign car mechanic in Glastonbury, CT. It is not the closest BMW dealer to us, but we are more than happy that we took our mechanics advice. Very friendl car mechanic in Glastonbury, CT. It is not the closest BMW dealer to us, but we are more than happy that we took our mechanics advice. Very friendly, honest and as a first time BMW owner, willing to answer all of our many questions. Rick, the salesman, was patient and followed through when he said he would. Victoria, the finance person was great. She made short order of the reams of paperwork and explained the financing options clearly. And Chris, the young man who showed us many of the controls and operations of the BMW was amazing...he was clear and immediately knew the answer to all of our questions. Overall, a good experience. More

I purchased a Certified pre-owned BMW sports wagon on Sat 2/22/14 at BMW of Northhaven in Connecticut. Hands down ....My wife and both agree... it was the best car buying experience we have ever had. We arr 2/22/14 at BMW of Northhaven in Connecticut. Hands down ....My wife and both agree... it was the best car buying experience we have ever had. We arrived around 2 pm and drove home in our new BMW by 5pm! everyone was extrtemey helpful, friendly, knowlegeable and they all worked together like a well oiled machine.....I think we have found our dealership! My wife is already contemplating TRADING IN HER VOLVO! GREAT! GREAT! DEALERSHIP! WE WIll BE BACK FOR SURE! More

My sales person was a true professional. He found me the car I wanted and made the process so easy. All the people at the dealership were very helpful. car I wanted and made the process so easy. All the people at the dealership were very helpful. More

Purchased a used 528XI that was not serviced by the dealer and had issues two days after taking the car home. Car would not start when cold, engine malfunctions, hand brake did not work, front rotors w dealer and had issues two days after taking the car home. Car would not start when cold, engine malfunctions, hand brake did not work, front rotors would shake and oil leaks. More