BMW of North Haven
North Haven, CT
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Disappointed in overall service and team. Service member rushed and did not address concerns. Over the last year Customer care has been unsatisfactory. Service member rushed and did not address concerns. Over the last year Customer care has been unsatisfactory. More
It was a pleasure purchasing my BMW X3 from North Haven BMW. The showroom is clean, spacious and comfortable. The staff was friendly and offered a beverage after I was seated. Basel the BMW Salesmen was BMW. The showroom is clean, spacious and comfortable. The staff was friendly and offered a beverage after I was seated. Basel the BMW Salesmen was nice and courteous and walk me through the purchasing of the BMW X3. He wasn’t pushy and made me feel comfortable with my purchase. I’m very happy with my beautiful BMW X3. Thanks!😊 Basel More
Excellent service throughout the experience including advice on my trade versus repair. I was also granted a courtesy car the day prior to picking up my new one. I was extremely satisfied. advice on my trade versus repair. I was also granted a courtesy car the day prior to picking up my new one. I was extremely satisfied. More
I had a great experience at BMW in North Haven and would recommend this dealership to anyone looking for a BMW. Exceptional service! Chris was excellent! recommend this dealership to anyone looking for a BMW. Exceptional service! Chris was excellent! More
Friendly and helpful. Very efficient...did not waste my time...they understood what I needed and worked within the constraints. Ellen was terrific. Very efficient...did not waste my time...they understood what I needed and worked within the constraints. Ellen was terrific. More
Could not care if I was there or not. Kept the car the full day for an oil change. Pick it up and it was covered with some stuff over the rear right corner. The BMW guy was like “ What’ Kept the car the full day for an oil change. Pick it up and it was covered with some stuff over the rear right corner. The BMW guy was like “ What’s this, wasn’t there when car delivered, I doubt that, since car was detailed the day before it was taken it. You guy is full of stuff!! Don’t need think kind of stuff. Of course, he has a different kind of experience, that’s ok, I know what happened. More
Had drain on battery from device installed by previous owner took service three visits $2500 to detect when there was obvious auxiliary cable connected to battery that was cause owner took service three visits $2500 to detect when there was obvious auxiliary cable connected to battery that was cause More
Best dealership to purchase a vehicle. Great experience, and customer service. Quick hassle free turn around. Clear communication. Staff works well with you, and makes sure you get exactly Great experience, and customer service. Quick hassle free turn around. Clear communication. Staff works well with you, and makes sure you get exactly what you want with no pressure. More

