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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

March 08, 2022

I used this dealership since 2016 after being dissatisfied with the dealership in Hartford. Even when warrentee issues were not solved the first time, they kept at it until they were solved. More

by dandenski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Saltzman
Mar 08, 2022 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

March 08, 2022

Great service every time! Staff is professional and courteous! Thorough work and take special care of your car More

by M.DOYLE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Mar 08, 2022 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

March 08, 2022

Very pleasant front desk and service advisor. Car was kept until issue was resolved. Cleaned after visit More

by GARY.BOULEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 08, 2022 -

BMW of North Haven responded

Thank you, Gary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

March 04, 2022

Incorrect diagnosis of issue. Had to bring in car twice to get it fixed . Whatever was done in the first visit was not needed. Waste of money, time . Back seats were dirty _ More

by SREEDHARPOETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Smith
Mar 21, 2022 -

BMW of North Haven responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Service Team at BMW of North Haven

March 04, 2022

My rep was excellent and very attentive. He kept me up to date with the status of my vehicle and was very knowledgeable More

by patriciaspagirl
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Mar 07, 2022 -

BMW of North Haven responded

Patricia, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

March 03, 2022

I have just taken delivery of my forth leased new 750 this week. I have been served by Basel Saad with each lease over these past nine years. He is excellent to work with and I have been pleased with the More

by bobs8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Mar 03, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Basel here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

March 03, 2022

Helen was a pleasure to work with! Ultimately, I did not buy an ‘ultimate driving machine’ however because of working with Ellen I would definitely consider going back in the future, j More

by Berto413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Mar 04, 2022 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that Ellen was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

March 03, 2022

Ellen McHenry did a great job getting us our x1 ready and delivered 1 day! Follow up has been great even sent a refferal who bought x5! More

by mark.steinberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors
Mar 04, 2022 -

BMW of North Haven responded

It's great to hear that Ellen was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new x5! Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

March 01, 2022

Andy does it again. Another BMW at north haven BMW. Another seamless transaction. I was yet again never pressured. Never felt anything other than I was family. BMW North More

by Cliff61583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Duque, Ashley Roudie, Michael Tufano
Mar 01, 2022 -

BMW of North Haven responded

It's fantastic to hear that Andy and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

March 01, 2022

This is the second bmw I bought and leased from Chris,very professional in every way,polite and very knowledge…..always there when I need him….. More

by rmparlato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs, Luis Cubille
Mar 01, 2022 -

BMW of North Haven responded

It's great to hear that Chris and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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