BMW of North Haven

Excellent experience from start to finish. Ellen was a knowledge and pleasant agent and Ed was very helpful with sorting out all the finances so my wife and I were comfortable with the deal we made. knowledge and pleasant agent and Ed was very helpful with sorting out all the finances so my wife and I were comfortable with the deal we made. More

Ryan Aldrich is THE BEST! He is honest and trustworthy. I am so fortunate to have gotten him as my sales person. If you had to choose anyone as your go to guy for your dealership, he is the one. He spent, li am so fortunate to have gotten him as my sales person. If you had to choose anyone as your go to guy for your dealership, he is the one. He spent, literally, weeks, looking for the perfect car for me. I ended up finding one on line at another dealership and bought one from them. I was devastated that Ryan wasn’t the one I bought the car from. When I told Ryan, he was completely understanding and very happy for me. Well….Karma is a powerful thing! This turned out to be a BIG MISTAKE! The salesman at this other dealership was misleading and vague and it turned out that the car I bought did NOT have what I needed! So, a few months later, I contacted Ryan and he jumped all over it!! He found me the absolute PERFECT car!!! I couldn’t be happier and I’m glowing from the inside out. Your dealership is BEYOND BLESSED to have him on your lot. More

Everyone I worked with was professional, knowledgeable and helpful. Unlike other dealerships and agencies, there was no pressure to “sell” me a vehicle. The beauty of the vehicle and the attitude and eff and helpful. Unlike other dealerships and agencies, there was no pressure to “sell” me a vehicle. The beauty of the vehicle and the attitude and effort of all staff, was enough to close the sale More

Appointment was at 830, took me at 840 and didn't finish until 1050. Was assured twice that they needed ppl to anticipate 1:20, but running over 2 hrs felt excessive to me for an oil change. They where wo until 1050. Was assured twice that they needed ppl to anticipate 1:20, but running over 2 hrs felt excessive to me for an oil change. They where working hard and extremely friendly, might have just been the day/timing. This was my first experience with the service team here. More

This experience made me feel more like a hostage than a loyal customer. I had to pay the highest costs on the one hand, and accept whatever the shop was willing to do on the other hand. I had absolutely no loyal customer. I had to pay the highest costs on the one hand, and accept whatever the shop was willing to do on the other hand. I had absolutely no control over the reasonable timing and costs for the service. More

Been doing business with BMW Mauro motors for 25 years always a great experience and great service always a great experience and great service More

I have to say this was one of best experiences I have ever had buying a vehicle. This was my first BMW and Chris Combs made the experience as smooth as possible No pressure at all Revived everything ever had buying a vehicle. This was my first BMW and Chris Combs made the experience as smooth as possible No pressure at all Revived everything I ask for and then some Thank you Mauro Motors for a amazing experience More

I was extremely satisfied with my entire experience, from the test-drive of the X3 to the processing of my lease. Chris Combs is very conscientious, reliable, and professional. the test-drive of the X3 to the processing of my lease. Chris Combs is very conscientious, reliable, and professional. More

I serviced my 2014 BMW M5 and I am very happy and satisfied. I appreciate that the technician took his time and checked my car carefully. Great experience! Thank you. satisfied. I appreciate that the technician took his time and checked my car carefully. Great experience! Thank you. More

Upon pick up car was out in back in snow, not started not cleaned. Had to ask an employee for an ice scrapper and clean car and wait for ice to melt. Staff gave me scrapper and didn’t offer to help with th cleaned. Had to ask an employee for an ice scrapper and clean car and wait for ice to melt. Staff gave me scrapper and didn’t offer to help with the mess. More