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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

November 26, 2021

Service and Oraine were great. Kept informed everything fixed love my B M W. Thanks More

by BPROTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Nov 27, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Oraine and our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

November 25, 2021

BMW of North Haven is a top notch dealership all around. Their attention to customer service and satisfaction is second to none. From start to finish, we had a great experience buying our new BMW. Our Clien More

by edyta.rotundo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Manuele 5 stars, Stephanie Mismas
Nov 26, 2021 -

BMW of North Haven responded

Wow, thank you for taking the time to leave us this fantastic five-star review. We're thrilled that you found your experience with Stephanie and Matthew to be a positive one. Congratulations on your new purchase, Edyta! Thank you for choosing BMW of North Haven! We're glad we were able to help, and we hope to see you again. The Ultimate Experience The Team at BMW of North Haven

November 25, 2021

Basel was great. He made the car buying experience a pleasure. I would recommend him highly. More

by Bob123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Nov 26, 2021 -

BMW of North Haven responded

Congratulations on your new purchase, Bob. Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Basel and our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

November 25, 2021

Attentive, friendly, and very clean. Basel was flexible and easy to work with. I would recommend them to anyone More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Nov 26, 2021 -

BMW of North Haven responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well here with Basel. We hope you enjoy your new vehicle. We truly appreciate your five-star review, Andrew! The Ultimate Experience The Team at BMW of North Haven

November 24, 2021

Ryan Aldrich was great but due to unforseen circumstances I was handled by someone else. I was waiting over a week for my car. Needless to say I was not happy. But all through my ordeal Ryan kept in touch an More

by suunshyne37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Nov 24, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and while we're glad to hear that Ryan provided you with great customer service, we do apologize that other aspects of your experience weren't up to par. We appreciate your patience and hope you will give us another opportunity to serve you here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

November 24, 2021

Just an absolute pleasure to deal with the entire buying process was straightforward and quick start to finish More

by Steves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs, Pierre Fitzenberger, Ryan Aldrich
Nov 24, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

November 24, 2021

Courteous and accommodating. Very detailed in car information and financing.Clean building and grounds great. More

by Thornecynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Nov 26, 2021 -

BMW of North Haven responded

Congratulations on your new purchase, Cynthia! Thank you for sharing your thoughts about your great experience with BMW of North Haven. We appreciate your business and hope to see you again soon. The Ultimate Experience The Team at BMW of North Haven

November 23, 2021

Basal was great through the whole process! North Haven BMW experience was all around perfect! More

by jvissat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Nov 24, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congrats on your new purchase, and let Basel know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

November 23, 2021

Been working with basel for years. Always extremely professional, honest and exceeds expectations. After the sale, north havens service department maintains the highest level of care. Overall a great More

by BrianC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Nov 24, 2021 -

BMW of North Haven responded

Brian, Thank you so much for your kind words for both our sales and service teams, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

November 23, 2021

Excellent recent experience having my vehicle serviced. The work required an extra day from what was anticipated and Alison and Ashley were flexible and accommodating getting me in a loaner for the extra More

by john.wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Nov 24, 2021 -

BMW of North Haven responded

John, It's great to hear that Ashley and Alison were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

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