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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

November 18, 2021

Basel Saad is one of finest people I've ever met in the auto business. I felt like I was treated respectfully throughout the purchase process. I am very happy with my "new" 540iX CPO sedan. More

by bmw4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Nov 19, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 540iX CPO Sedan! We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

November 17, 2021

I dropped my car off on Thursday with a Monday morning pickup. When I arrived, the car was not ready which made me a half hour late for a meeting. More

by GREGORY.STERLING
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Nov 17, 2021 -

BMW of North Haven responded

Gregory, We appreciate your business and our team looks forward to serving you again soon! The Ultimate Experience The Service Team at BMW of North Haven

November 16, 2021

Very friendly and helpful. Kept me updated throughout the whole process. This was my first time here and Don walked me through everything More

by vnessa_16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Nov 16, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Don was able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

November 16, 2021

This is the first BMW I’ve bought from this dealership and it won’t be the last. Such an easy process from start to finish. More

by EMMAPDS28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
Nov 16, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. We look forward to having you as one of our valued customers and hope you enjoy your new BMW, Emma! The Ultimate Experience The Team at BMW of North Haven

November 16, 2021

Chris and the crew at the dealership were great! The handled every challenge related to chip shortage. More

by mark.vitelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs, Joseph Garcia
Nov 16, 2021 -

BMW of North Haven responded

Thank you for sharing your thoughts about your great experience with Chris and the crew here at BMW of North Haven. We appreciate your business, Mark, and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

November 14, 2021

Best dealers, very friendly professional from when I buy the car to I bring in for the service. Thank you very much More

by italy84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon, Alison Connors
Nov 15, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience working with Basel, Alison and Eduardo here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

November 13, 2021

The best - outstanding from start to finish. I have worked with Basel for years and BMW of North Haven- five stars More

by Rosannemauro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Nov 14, 2021 -

BMW of North Haven responded

Thank you, Roseanne, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

November 13, 2021

Ryan was AMAZING!! He was VERY patient with me & let me know the status of my car at EVERY turn! I would ABSOLUTELY refer friends & family to him!! Stephanie was great to work with as well. She was very th More

by suzanne arsenault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Stephanie Mismas, Ryan Aldrich
Nov 14, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Suzanne, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

November 13, 2021

Brought my vehicle in for a factory recall and he writes in his report that vehicle is misfiring and it wasn't before I brought it I just had new plugs installed More

by pauliedamico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tech:Charles Celinski
Nov 30, 2021 -

BMW of North Haven responded

Providing a positive experience is our top priority, Paulie, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Service Team at BMW of North Haven

November 11, 2021

BMW of North Haven was a friendly dealership to do business with. The staff was welcoming and friendly. The financing department helped me with filling out the loan application with my credit union. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo Calderon, Ellen McHenry
Apr 21, 2021 -

BMW of North Haven responded

Thank you so much for your wonderful review, Robert! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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