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BMW of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.3
1,415 Reviews
Call Dealership (203) 239-7272
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610 Washington Avenue

North Haven, CT

06473

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Showing 1,415 reviews

September 16, 2021

Brendan is a very trustworthy and motivated salesman without any pressure. My fiancé is now debating on buying a BMW and there is no doubt he’d use Brendan at North Haven BMW. My first BMW and they made More

by hollysull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Brendan Murphy
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Sep 16, 2021 -

BMW of North Haven responded

Holly, Thank you so much for your wonderful review! We are thrilled that Brendan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

September 15, 2021

Luis was very helpful in getting all the issues resolved in quick sweep; not to mention that the arrival and departure were swift. More

by Crazy-Eyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie
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Sep 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Service is always good! Prices are a little on the high side. Of course my 4 year warranty is up.BMW use to give a 5 year warranty More

by Donna Ferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
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Sep 15, 2021 -

BMW of North Haven responded

Donna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Vacuum cleaning was done not real accurately, left a lot of dry glass on the carpet in rear of the suv. More

by ISABVY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Report | Print
September 15, 2021

Excellent great team. I drive from MA because there customer service is unmatched by any dealer here in MA. More

by TonfrancisTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Report | Print
Sep 15, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Excellent experience. I would recommend this dealership to others. Keep up the good work and good communication. More

by RADONCBOY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Report | Print
Sep 15, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

September 15, 2021

Friendly and knowledgeable customer service is great would highly recommended your dealer to other people More

by boglebyron
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Oraine Graham, Ryan Aldrich
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Sep 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at BMW of North Haven are glad to have you as a customer! The Ultimate Experience The Team at BMW of North Haven

September 15, 2021

Dealership is extremely clean and service people are friendly. Needed to follow up on a couple of outstanding questions; but was required to make 2 phone calls as my message was not returned. More

by Berlin Citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
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September 14, 2021

An very disappointing with the dealer because they fix something bo they brake something else very very desappointing I have a friend the buy car from them abri tree o five years I remember when I said to More

by WILLIAMFLORES2224
Recommend Dealer
No
Employees Worked With
Praline graham
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Oct 01, 2021 -

BMW of North Haven responded

Thank you, William, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Service Team at BMW of North Haven

September 14, 2021

Luis was amazing and responsive to my needs; he kept me appraised in real time More

by ELIJAH.PAINTSIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Report | Print
Sep 14, 2021 -

BMW of North Haven responded

Elijah, It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

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