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BMW of North Haven

North Haven, CT

4.3
1,415 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,415 reviews

August 31, 2021

My wife and I have nothing but the highest praise for Ryan Aldrich and the North Haven BMW family. Ryan walked us through the entire process from the building of our dream car to the actual day of deli More

by troxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

August 31, 2021

Ryan was great. Wasn’t sure what I was looking for. He was patient as he showed me different cars. I got a great car for a fair price and was very happy with the service I received. More

by ssinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
Sep 01, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

August 30, 2021

My wife and I have been purchasing cars from BMW of North Haven for many years We have always had great experiences Our salesman Basel is fantastic. We have recommended this dealer to all our friends. More

by linda.OHM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Michael Tufano
Aug 30, 2021 -

BMW of North Haven responded

Thank you, Linda, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Basel and the rest of our team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

August 28, 2021

1200 mile M2 run-in service done while I waited. All expected work done. Car was perfectly clean inside afterwards with plastic protectors on seats and steering wheel. Work started at scheduled time. More

by billj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Luis Cubille
Aug 28, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

August 28, 2021

Everyone is always very nice and helpful. We had an issue with the seat tearing. They said to bring it in without a problem. Excellent service department. More

by freshdiane59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 30, 2021 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that we were able to assist you and that you had such a positive experience. The Ultimate Experience The Team at BMW of North Haven

August 27, 2021

The service associate never communicated to his colleagues that a loaner car would be required by me, so when I arrived. it took a long time to prepare the paperwork, and for them to find a loaner. More

by carol.teixeira7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Smith, Luis Cubille
Sep 13, 2021 -

BMW of North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to us at your convenience, Carol. The Service Team at BMW of North Haven

August 27, 2021

Fast and efficient! Understood what I was looking for and delivered the car quickly which had to be coordinated with another dealership. Got many compliments on the color of my new 2022 BMW X3. More

by jackiehansen118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Aug 27, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, Jackie. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Congratulations on your 2022 BMW X3, Jackie! The Ultimate Experience The Team at BMW of North Haven

August 27, 2021

Everything is great - if they listen and write in tbe notes what the problems are. I leased the X3 a year ago - the spare key and rear windshield wiper gave us issues from day 1. A year later and 2 false More

by KQSARTCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No - too long ago to remember , Oraine Graham, Alison Connors
Aug 27, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. Thank you again for choosing BMW of North Haven; we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

August 27, 2021

The tech took care of my car problem that it was brought in for and my car came home nice and clean. Thank you again More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Argentino
Aug 28, 2021 -

BMW of North Haven responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

August 26, 2021

Great experience. This was the 12th dealership we visited in 2 days and we’re getting frustrated with the lack of inventory. BMW of north haven not only had what we were looking for but also had excellent cu More

by mpgandelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Aug 26, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

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