
BMW of North Haven
North Haven, CT
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Everything is great - if they listen and write in tbe notes what the problems are. I leased the X3 a year ago - the spare key and rear windshield wiper gave us issues from day 1. A year later and 2 false notes what the problems are. I leased the X3 a year ago - the spare key and rear windshield wiper gave us issues from day 1. A year later and 2 false starts they seem to be finally fixed. More
Great experience. This was the 12th dealership we visited in 2 days and we’re getting frustrated with the lack of inventory. BMW of north haven not only had what we were looking for but also had excellent cu in 2 days and we’re getting frustrated with the lack of inventory. BMW of north haven not only had what we were looking for but also had excellent customer service. More
Terrible. Brought in 2 vehicles for service; Vehicle 1 left in lot from Thursday night to Tuesday because service writer “could not find vehicle… then could not find keys?!” Vehicle 2 rear diffuser lost left in lot from Thursday night to Tuesday because service writer “could not find vehicle… then could not find keys?!” Vehicle 2 rear diffuser lost or dislodged by service tech. What is the likelihood that removing an exhaust and a lost or dislodged diffuser are not connected. We we’re good customers of your dealership. More
Best service! I was there on a rainy day. The Loaner vehicle was ready to go. BMW service makes everyone feel welcome, and we got to see our Salesperson Pierre was nice to be able to chat with him. vehicle was ready to go. BMW service makes everyone feel welcome, and we got to see our Salesperson Pierre was nice to be able to chat with him. The service department was able for both of our cars to come in the same day which made our life easier. Thank you BMW More
Scheduling service was quick and easy. I needed new tires and they gave me a bunch of options. Everyone is very nice and professional from start to finish. and they gave me a bunch of options. Everyone is very nice and professional from start to finish. More
Ellen was pleasantly helpful, encouraging & did not try to pressure me. I was given the opportunity to test drive multiple cars independently which made the experience more comfortable. to pressure me. I was given the opportunity to test drive multiple cars independently which made the experience more comfortable. More
Great service!! Our salesperson Pierre was Great! Buying from BMW of North Haven is so easy from finding the perfect car to the time learning about all the fantastic features my new BMW has! Thank you pie from BMW of North Haven is so easy from finding the perfect car to the time learning about all the fantastic features my new BMW has! Thank you pierre!! More
I brought my car in at 7:00 PM Wednesday, the18th and did not get it back until the24th for a relatively minor repair job, Diagnosis was not done until Friday. Not good. not get it back until the24th for a relatively minor repair job, Diagnosis was not done until Friday. Not good. More
I had an excellent buying experience. It was a pleasant environment, and I was able to get the deal done quickly but without feeling rushed. environment, and I was able to get the deal done quickly but without feeling rushed. More