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BMW of North Haven

North Haven, CT

4.4
1,418 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,418 reviews

August 05, 2021

I needed a new run-flat tire, that was not in stock. I called on a Monday. Tire was obtained Tuesday afternoon and installed while I waited Wednesday morning. Excellent service. More

by RCOAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Aug 05, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

August 04, 2021

love bmw of North haven services was excellent I am happy I got my car from there dealership the respective was very informative very happy More

by shkolnikov68
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Aug 04, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

August 04, 2021

Professional and courteous, knows his product , I will continue to be a loyal BMW owner , I have recommended BMW to my family members and neighbors More

by Ram14802013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
Aug 04, 2021 -

BMW of North Haven responded

Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Ultimate Experience The Team at BMW of North Haven

August 04, 2021

I had a great experience my car was having trouble and unsafe for me to drive. Don took really great care of me and my BMW. They gave me a loaner at no extra Cost it was a brand new x3 which I enjoyed whi More

by luzmariee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 04, 2021 -

BMW of North Haven responded

Thank you for the kind words for Don and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

August 04, 2021

I had a great buying experience with Ben Hyland the Sales Manager and Stephanie Mismas whom he assigned me to. They were both responsive and helpful and I would highly recommend them. I had been going to a More

by daver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hyland, Stephanie Mismas
Aug 04, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! We are very happy to hear that both Ben and Stephanie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Team at BMW of North Haven

August 04, 2021

They bothered me by saying that my car is in trouble and I need to fix it quickly. My son is a BMW mechanic, so he kept bothering me even if I asked my son to fix it. So bad. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oraine Graham
Aug 22, 2021 -

BMW of North Haven responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you for your time, John. The Service Team at BMW of North Haven

August 03, 2021

Great job from start to finish inclusive of every contact point. I would highly recommend BMW North Haven and will continue to bring my X6 back for scheduled service. Thanks Jeff Moore More

by dotsdoodads4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Alison Connors
Aug 03, 2021 -

BMW of North Haven responded

Jeff, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

August 03, 2021

Stephanie is extremely professional and friendly!!! She went above and beyond to help me get my new vehicle! Would do business with her anytime! Thank you again Stephanie! More

by OLYVIANAILS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Stephanie Mismas
Aug 03, 2021 -

BMW of North Haven responded

It's great to hear that Stephanie and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

August 03, 2021

Very easy process to drop off car get a loaner and to check out. Don was very helpful answering questions and helped with my understanding of the display options. More

by JVSERRATORE
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 03, 2021 -

BMW of North Haven responded

Thank you so much for your kind words for Don and our team. We appreciate you taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

August 03, 2021

BMW Service Is Amazing my Advisor is top notch 🦋Even though it’s not cheap It’s needed to keep the car in shape to More

by collard56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Aug 03, 2021 -

BMW of North Haven responded

We are very happy to have provided you with such a positive service experience working with Oraine! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

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