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BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,413 reviews

July 23, 2021

Great service. Always friendly abs accommodating. I’ve gotten to know the deve he manager and technical folks well over the years. Never concerned that they are providing anything but needed services. More

by ELI104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler , Ashley Roudie, Alison Connors, Luis Cubille
Jul 24, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

July 23, 2021

The ultimate buying experience. Amazing, friendly, and knowledgeable staff. Best experience hands down at any dealership! .. I will be using this dealership for every future purchase, even though it is 6 More

by tamtam74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Chandran Venkitachalam, Eduardo Calderon
Jul 24, 2021 -

BMW of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

July 23, 2021

Great customer service, no complaints here, I will recommend this dealer ship to anyone. I will be buying a vehicle in the near future with no hesitation.. More

by johnp.zambri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Jul 24, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

July 22, 2021

We had an appointment for our car on a Thursday - in making the appointment I told the person most of what was wrong - especially the big items. We dropped off the car Wednesday night - I received a ca More

by HOJO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jul 22, 2021 -

BMW of North Haven responded

Thank you for sharing your thoughts about your experience with BMW of North Haven. We are sorry about the long wait and truly appreciate your patience. Please don't hesitate to reach out if you would like to discuss this in more detail. We hope you will give us another opportunity to serve you! The Ultimate Experience The Service Team at BMW of North Haven

July 22, 2021

Dropped my car off 830a and wasn’t contacted about the status of my vehicle until the next morning. All for a software issue that I believe could’ve been completed in a couple hours. More

by tlynn210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 22, 2021 -

BMW of North Haven responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that we fell short this time. Thank you for choosing BMW of North Haven, we hope you will give us another opportunity to serve you and demonstrate that we can do better! The Ultimate Experience The Service Team at BMW of North Haven

July 21, 2021

This is my 2nd BMW that I’ve had serviced at BMW North Haven. Service has always been excellent . Thank you for keeping my card running right More

by tehan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith
Jul 22, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

July 21, 2021

I got a flat tire on a run flat and just showed up at the service center the next morning without an appointment. They had the tire in stock and was able to put it on while I waited without an excessive dela More

by JAMIAM717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Badalamenti, Ashley Roudie, Don Smith, Luis Cubille
Jul 22, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

July 20, 2021

We had an excellent experience at BMW of North Haven! We knew what we wanted & they did not pressure us at all. They were great to work with! We would recommend BMW of North Haven! More

by moylancrew5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ryan Aldrich
Jul 20, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. The Ultimate Experience The Team at BMW of North Haven

July 20, 2021

My visit to BMW of North Haven was very pleasant. I would highly recommend the dealership as well as Basel. He is a true professional More

by tommym7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Jul 20, 2021 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Basel. Congratulations on your new purchase, Tommy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. The Ultimate Experience The Team at BMW of North Haven

July 20, 2021

I love the folks at BMW North Haven--friendly, efficient and careful service, always handled with courtesy and professionalism. I highly recommend--special thanks, Don! More

by biqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 21, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us this fantastic, five-star review. We're thrilled to hear that you found your experience with Don to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

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