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BMW of North Haven

North Haven, CT

4.4
1,418 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,418 reviews

July 27, 2021

Chris Combs helped to make the car buying process a stress-free experience: no pressure, thorough knowledge of the car and easy to talk to. More

by Bonny K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia - he was extremely helpful , Chris Combs
Jul 27, 2021 -

BMW of North Haven responded

Thank you, Bonny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

July 27, 2021

Dropped my car the night before. Service called in the morning and throughout the day kept me informed on the progress. Car was ready by 4pm Excellent service! More

by WILLIAML.HYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jul 27, 2021 -

BMW of North Haven responded

Thank you for your business and this review, William. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

July 24, 2021

All staff very friendly, attentive and professional. Ordered an X5 and it was delivered in less than 5 weeks. Great service! 2nd X 5 We purchased from this dealership. More

by agallo0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry
Jul 24, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congrats on your new X5, and let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

July 24, 2021

Very friendly staff and professional. They did a fantastic job helping us picking up the right BMW for us. Thank you Ellen and Pierre for all the help. More

by pjorge1102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry, Pierre Fitzenberger
Jul 26, 2021 -

BMW of North Haven responded

We are very happy to hear that Ellen and Pierre provided you with such a positive experience. We sincerely value your business and hope you'll enjoy your new BMW! The Ultimate Experience The Team at BMW of North Haven

July 23, 2021

Very happy with the service,Don Smith was very friendly and helpful, the Place look really clean all the staff very friendly overall all very satisfied. More

by melo007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 24, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don and the team met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

July 23, 2021

Great service. Always friendly abs accommodating. I’ve gotten to know the deve he manager and technical folks well over the years. Never concerned that they are providing anything but needed services. More

by ELI104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler , Ashley Roudie, Alison Connors, Luis Cubille
Jul 24, 2021 -

BMW of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

July 23, 2021

The ultimate buying experience. Amazing, friendly, and knowledgeable staff. Best experience hands down at any dealership! .. I will be using this dealership for every future purchase, even though it is 6 More

by tamtam74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Chandran Venkitachalam, Eduardo Calderon
Jul 24, 2021 -

BMW of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

July 23, 2021

Great customer service, no complaints here, I will recommend this dealer ship to anyone. I will be buying a vehicle in the near future with no hesitation.. More

by johnp.zambri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Jul 24, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review, John! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

July 22, 2021

We had an appointment for our car on a Thursday - in making the appointment I told the person most of what was wrong - especially the big items. We dropped off the car Wednesday night - I received a ca More

by HOJO26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jul 22, 2021 -

BMW of North Haven responded

Thank you for sharing your thoughts about your experience with BMW of North Haven. We are sorry about the long wait and truly appreciate your patience. Please don't hesitate to reach out if you would like to discuss this in more detail. We hope you will give us another opportunity to serve you! The Ultimate Experience The Service Team at BMW of North Haven

July 22, 2021

Dropped my car off 830a and wasn’t contacted about the status of my vehicle until the next morning. All for a software issue that I believe could’ve been completed in a couple hours. More

by tlynn210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 22, 2021 -

BMW of North Haven responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that we fell short this time. Thank you for choosing BMW of North Haven, we hope you will give us another opportunity to serve you and demonstrate that we can do better! The Ultimate Experience The Service Team at BMW of North Haven

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