Back

BMW of North Haven

North Haven, CT

4.4
1,413 Reviews

610 Washington Avenue

North Haven, CT

06473

Directions

By Type

Showing 1,413 reviews

July 19, 2021

Andy Duque was wonderful to work with buying my first BMW. Everyone was very helpful throughout the process. I am so glad I went to BMW of North Haven. Great customer service. Thank you for everything! More

by mabboylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Jul 19, 2021 -

BMW of North Haven responded

Congratulations on your first BMW, Maureen! Thank you so much for choosing BMW of North Haven. We appreciate you taking the time to leave us this fantastic feedback. We look forward to sharing this fabulous, five-star review with Andy and our team. Please let us know if we can be of any more assistance. We're always happy to help. The Ultimate Experience The Team at BMW of North Haven

July 19, 2021

service was flawless - professional and service oriented. i’m always confident when I get my vehicle serviced at BMW of North Haven. prompt and as expected. More

by vm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jul 19, 2021 -

vm responded

text message updates are a great new feature

July 19, 2021

Some feedback for follow up- The service reminder wasn’t reset after the oil change was done, although I’m assuming the oil was changed. I was able to figure it out with the help of YouTube. Nothing I cou More

by STEVENBLADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jul 20, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We will be sure to share your comments with our team. We do apologize for not resetting your oil service reminder, Steven. Thank you again for choosing BMW of North Haven; we look forward to having you as one of our valued customers for years to come! The Ultimate Experience The Service Team at BMW of North Haven

July 18, 2021

The staff can’t be held responsible for the dealer selling me a pre-owned whose axle, campers and bolts had dangerously rusted in the course of my two years of owning the vehicle. The cost to repair w More

by SPAMBURGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oraine Graham, Alison Connors
Aug 04, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us a review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. The Service Team at BMW of North Haven

July 16, 2021

For many years I have entrusted BMW of North Haven to always guide me through the new car buying process. As always, my client advisor Basel Saad along with the entire team never disappoints. Time after More

by Carissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jul 18, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Carissa! It's great to hear that Basel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

July 15, 2021

Very helpful and honest throughout the entire process. All of my concerns were addressed and resolved. No ridiculous fees accompanied by prompt service and results! More

by YEDOWITZN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hyland, Eduardo Calderon, Andy Duque, Ryan Aldrich
Jul 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new purchase. The Ultimate Experience The Team at BMW of North Haven

July 15, 2021

Our sales rep Ellen was one of the biggest reasons we selected this dealership. she was straightforward and honest all while being attentive and helpful. More

by jack71
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ellen McHenry, Ryan Aldrich
Jul 15, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Jack! It's fantastic to hear that Ellen provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

July 14, 2021

They gave me a selection of options for my repair and it was done in the time frame they had told me. A very nice job!! More

by ALN0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jul 14, 2021 -

BMW of North Haven responded

We are very happy to hear Alison provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

July 13, 2021

Stephanie was so wonderful to work with and made the whole process a pleasant experience. She even helped us they day after to show us a 2nd time how to use all the features in the car!! More

by JENDRZEWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas, Ryan Aldrich
Jul 13, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Stephanie was able to help, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

July 13, 2021

BMW of North Haven consistently offers excellent service, communication and professionalism. I will not take my vehicle anywhere else. I can’t recommend them enough. More

by rachel.cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie
Jul 13, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, Rachel, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Service Team at BMW of North Haven

...
66
...