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BMW of North Haven

North Haven, CT

4.4
1,418 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,418 reviews

July 21, 2021

This is my 2nd BMW that I’ve had serviced at BMW North Haven. Service has always been excellent . Thank you for keeping my card running right More

by tehan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith
Jul 22, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

July 21, 2021

I got a flat tire on a run flat and just showed up at the service center the next morning without an appointment. They had the tire in stock and was able to put it on while I waited without an excessive dela More

by JAMIAM717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Badalamenti, Ashley Roudie, Don Smith, Luis Cubille
Jul 22, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

July 20, 2021

We had an excellent experience at BMW of North Haven! We knew what we wanted & they did not pressure us at all. They were great to work with! We would recommend BMW of North Haven! More

by moylancrew5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Ryan Aldrich
Jul 20, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. The Ultimate Experience The Team at BMW of North Haven

July 20, 2021

My visit to BMW of North Haven was very pleasant. I would highly recommend the dealership as well as Basel. He is a true professional More

by tommym7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Jul 20, 2021 -

BMW of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Basel. Congratulations on your new purchase, Tommy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. The Ultimate Experience The Team at BMW of North Haven

July 20, 2021

I love the folks at BMW North Haven--friendly, efficient and careful service, always handled with courtesy and professionalism. I highly recommend--special thanks, Don! More

by biqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jul 21, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us this fantastic, five-star review. We're thrilled to hear that you found your experience with Don to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

July 19, 2021

Andy Duque was wonderful to work with buying my first BMW. Everyone was very helpful throughout the process. I am so glad I went to BMW of North Haven. Great customer service. Thank you for everything! More

by mabboylan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Jul 19, 2021 -

BMW of North Haven responded

Congratulations on your first BMW, Maureen! Thank you so much for choosing BMW of North Haven. We appreciate you taking the time to leave us this fantastic feedback. We look forward to sharing this fabulous, five-star review with Andy and our team. Please let us know if we can be of any more assistance. We're always happy to help. The Ultimate Experience The Team at BMW of North Haven

July 19, 2021

service was flawless - professional and service oriented. i’m always confident when I get my vehicle serviced at BMW of North Haven. prompt and as expected. More

by vm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jul 19, 2021 -

vm responded

text message updates are a great new feature

July 19, 2021

Some feedback for follow up- The service reminder wasn’t reset after the oil change was done, although I’m assuming the oil was changed. I was able to figure it out with the help of YouTube. Nothing I cou More

by STEVENBLADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jul 20, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We will be sure to share your comments with our team. We do apologize for not resetting your oil service reminder, Steven. Thank you again for choosing BMW of North Haven; we look forward to having you as one of our valued customers for years to come! The Ultimate Experience The Service Team at BMW of North Haven

July 18, 2021

The staff can’t be held responsible for the dealer selling me a pre-owned whose axle, campers and bolts had dangerously rusted in the course of my two years of owning the vehicle. The cost to repair w More

by SPAMBURGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oraine Graham, Alison Connors
Aug 04, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us a review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. The Service Team at BMW of North Haven

July 16, 2021

For many years I have entrusted BMW of North Haven to always guide me through the new car buying process. As always, my client advisor Basel Saad along with the entire team never disappoints. Time after More

by Carissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Jul 18, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Carissa! It's great to hear that Basel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

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