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BMW of North Haven

North Haven, CT

4.4
1,397 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,397 reviews

June 04, 2021

Amazing new car buying experience! Excellent customer service, fantastic pricing and super friendly employees! I would highly recommend Andy, Eddy and BMW of North Haven!!! :) More

by colellan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
Jun 05, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

June 04, 2021

They were very professional and attentive. They helped me find an outlet to charge my phone, and I watched tv while my car was being serviced. The seating in the waiting area was attractive, but uncomfor More

by lorib2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Jun 05, 2021 -

BMW of North Haven responded

Thank you for your feedback! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

June 04, 2021

Service is excellent at all levels. I am impressed by the willingness of each person employed here. Thanks to everyone who made my experience wonderful More

by SHIRLEY_WILLIAMS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Jun 05, 2021 -

BMW of North Haven responded

Thank you for your business and this review, Shirley! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

June 03, 2021

Alison is outstanding - from taking my call to schedule the "emergency" appointment to helping me reset the "auto start" on my car. That's what keeps me coming back to BMW North Haven - great customer ser More

by MGII58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Jun 03, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! Alison and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

June 03, 2021

This was the easiest purchase and trade I have ever had over 4 decades and 26 cars. Stephanie was very attentive without being pushy and I was able to close the sale within 2 days of test drive. More

by barb4730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Eduardo Calderon, Stephanie Mismas
Jun 03, 2021 -

BMW of North Haven responded

Congratulations on your new vehicle, Barb! We are so glad that we had the opportunity to work with you, and that Stephanie could make this a top-notch experience! We hope you enjoy your new purchase! We look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

June 03, 2021

Very excellent sales person and dealership I showed up Very excellent sales person and dealership I showed up under dressed to purchase a new bmw and I was treated like I was over dressed Thanks for th More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Mismas
Jun 03, 2021 -

BMW of North Haven responded

John, Thank you so much for your wonderful review! We are thrilled that Stephanie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new BMW, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

June 02, 2021

Waited too long for my car to get a brake fluid flush and my Rep Luis was very helpful in getting my car out to me More

by garfield2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Jun 02, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

June 02, 2021

Allison Connors is wonderful. She and Oraine Graham are always available and prompt whenever my vehicle needs servicing. Facility is clean, timely, and extremely friendly More

by BCONTE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors
Jun 02, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alison and Oraine met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

June 01, 2021

From scheduling the appointment to dropping my car off to picking it up after it was repaired was such a smooth process. Everyone was so friendly and professional. I would highly recommend BMW of North Haven More

by MBP630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Oraine Graham
Jun 01, 2021 -

BMW of North Haven responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fantastic, five-star review. We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

May 31, 2021

I believe my car was hit in the overnight drop off area. I find it hard to believe that a luxury car dealer has no cameras in that area to check for me but I was told there were none. More

by CHERYLANDSTEVE
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alison Connors
Jun 17, 2021 -

BMW of North Haven responded

Thank you, Cheryl and Steve, for bringing this to our attention, if you have not spoken with Upper Management already about this issue please let us know if you would like us to connect you with Ashley Roudie. If so, please provide us with the best form of contact for her to reach you. The Service Team at BMW of North Haven

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