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BMW of North Haven
North Haven, CT
1,415 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 10, 2021
The greetings were so friendly. The atmosphere is very different than any dealership I’ve ever been to (in a good way). My Sales person Andy was very kind and attentive! I didn't feel pressured at all. different than any dealership I’ve ever been to (in a good way). My Sales person Andy was very kind and attentive! I didn't feel pressured at all. More
by Tee
Employees Worked With
Andy Duque
May 10, 2021
From the start of the process to the finish of driving away in our car, everyone at bmw north haven went above and beyond!! Chris and Matt were exceptional! As this being not only our first BMW, but our f away in our car, everyone at bmw north haven went above and beyond!! Chris and Matt were exceptional! As this being not only our first BMW, but our first used car the process could not have gone more smoothly. Highly recommend BMW North Haven. Thanks again! More
by Mgilbert995
Employees Worked With
Eduardo Calderon, Chris Combs
May 10, 2021
The team in North Haven was great, and Andy in particular listened to what I had in mind for a new vehicle and provided me with very thoughtful advice and recommendations. He very quickly found a car with mo listened to what I had in mind for a new vehicle and provided me with very thoughtful advice and recommendations. He very quickly found a car with most of the features that I preferred over what was on the lot which was nice because I didn’t feel pressured to buy the car that they had. He was very responsive throughout the process and made it very easy. He also did a nice job of showing me the features of the car when I took delivery. overall a great experience. I did not intend to lease a BMW, was planning on Audi, but the sales experience and car itself made it an easy choice More
by karen.moran0604
Verified CustomerEmployees Worked With
Andy Duque
May 07, 2021
Biggest rip off in town. Makes you wait , over charges, took 3 hours for a few bulbs and charged me likr 400$. Yes everyone was nice but I felt like I was taken advantage of. took 3 hours for a few bulbs and charged me likr 400$. Yes everyone was nice but I felt like I was taken advantage of. More
by PSAGNELLA33
Employees Worked With
Luis Cubille
May 07, 2021
Great car buying experience. Basel Saad handled the whole process in a professional manner. I will recommend BMW of North Haven to all of my friends. process in a professional manner. I will recommend BMW of North Haven to all of my friends. More
by steve@lmmre.com
Employees Worked With
Basel Saad, Eduardo Calderon
May 06, 2021
A great experience at BMW of North Haven by providing expert knowledge and techniques through professionalism in a comfortable setting in the smoothest way possible. expert knowledge and techniques through professionalism in a comfortable setting in the smoothest way possible. More
by Motoman
Employees Worked With
Meghan is always supportive as a customer service rep and always has a true concern for all your needs., Eduardo Calderon, Andy Duque, Ashley Roudie, Don Smith, Alison Connors
May 06, 2021
The convertible top on my 2004 Z4 stopped operating after closing 95% of the way. I managed to close the top manually as directed in the BMW owner's manual and dropped the car off for BMW of North Haven's closing 95% of the way. I managed to close the top manually as directed in the BMW owner's manual and dropped the car off for BMW of North Haven's analysis. The outcome of this analysis was a repair performed on the convertible top wiring harness and the replacement of the convertible top drive assembly and shafts. I also had BMW of North Have replace control arm bushings which had been described as requiring "immediate attention". After some back and forth regarding what caused the convertible top malfunction, I am completely satisfied with the repair and with the service provided by BMW of North Haven. In fact, their Service Department ultimately went above and beyond what I would normally expect in regards to Customer Service. More
by TMULRANE
Employees Worked With
Oraine Graham
May 05, 2021
I don’t feel as though I get the best service when I do bring my car in. Left car for tires. They could not deliver my car to me when done. I took an Uber for $27 to bmw. Both flat light and tpm displayed bring my car in. Left car for tires. They could not deliver my car to me when done. I took an Uber for $27 to bmw. Both flat light and tpm displayed on dash More
by COLLYMORE47
Employees Worked With
Ashley Roudie, Luis Cubille
May 05, 2021
Appointment scheduling was easy. Service rep was friendly and the service was done and ready on time. Car was washed and cleaned when picked up and the service was done and ready on time. Car was washed and cleaned when picked up More
by WILLIAML.HYMAN
Employees Worked With
Luis Cubille
May 05, 2021
I always feel like asking for a loaner at this dealership is a problem. Then you get one and they act like they are doing you a huge favor and are a 17 y/o borrowing dads car. is a problem. Then you get one and they act like they are doing you a huge favor and are a 17 y/o borrowing dads car. More
by PW
Employees Worked With
Alison Connors, Luis Cubille
