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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,823 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,823 reviews

July 28, 2026

Wonderful customer service - quick response time, fast to fix unexpected issues and excellent at communicating. Everyone is very kind and professional. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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July 27, 2026

Prompt and efficient service. Always helpful. Knowledgeable, considerate of customer’s time and communicate timely on service completion More

by Debby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Report | Print
Jul 28, 2026 -

BMW of Norwood responded

Hi Debby, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2026

This people who work at BMW of Norwood are quick and efficient on the service side and the salesmen/women are friendly and will always assist you in whatever questions or concerns you might have, great More

by JoanTejeda24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E.J, Alex Archer, Natasha Diaz
Report | Print
Jul 28, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2026

This dealership is wonderful. I trust all the people and never had any problems with them. They are fair and professional. More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
Report | Print
Jul 25, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

I am very pleased with this dealership. My Service Rep, Michelle, is exceptional. She is knowledgeable and a great communicator. More

by gearyandlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Rep BMW, Norwood⭐️⭐️⭐️⭐️⭐️
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Jul 24, 2026 -

BMW of Norwood responded

Hi, thank you for your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

Michelle was great! Was able to accommodate a loaner. Quick and timely, good experience here. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coronel
Report | Print
Jul 24, 2026 -

BMW of Norwood responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to Michelle here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2026

Substandard communication Text message and phone calls were not returned Uncertain status of my car service More

by humus.70bots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Report | Print
Jul 22, 2026 -

BMW of Norwood responded

Thank you for your feedback. We sincerely apologize for the lack of communication regarding your vehicle's status. We understand how important timely updates are throughout the service process, and your comments will be shared with our team to improve responsiveness. We hope to provide a better communication experience on your next visit.

July 17, 2026

After dealing with BMW OF NORWOOD for many years the experience today was overwhelmingly satisfying. Having a mini detailing and kindly understanding my issues by Hyke, I left very gratified. Thank More

by winthrop63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. / HYKE
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Jul 18, 2026 -

BMW of Norwood responded

Hello, we're happy to hear you had such a positive experience with Hyke! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2026

I am always very pleased with bmw of norwood. Everybody is very polite and very knowledgable. RJ always takes care of me and he is the best! More

by hlc1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ, Alex Archer, Natasha Diaz
Report | Print
Jul 18, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 16, 2026

Jenny was fantastic, she kept me up to date through the process of my visit. Work was done well and quickly Thank you More

by lisaclairecoughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Report | Print
Jul 17, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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