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BMW of Norwood
Norwood, MA
1,413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,413 reviews
May 30, 2025
First experience with this dealership. Had a blown tire and couldn’t drive to my Mini service center. Spoke to Pat who was very professional on the phone and even nicer in person! Tire or Had a blown tire and couldn’t drive to my Mini service center. Spoke to Pat who was very professional on the phone and even nicer in person! Tire ordered and replaced quickly. Cannot say enough about the fantastic customer service- thank you! More
by christine
Employees Worked With
Pat & Teresa, Natasha Diaz
May 30, 2025
My service rep Carlos is excellent, knowledgeable, keeps me informed and I am never disappointed with the service at the BMW location in Norwood, after 25 years being a loyal customer that says it all. me informed and I am never disappointed with the service at the BMW location in Norwood, after 25 years being a loyal customer that says it all. More
by EMC
Employees Worked With
Carlos
May 30, 2025
Really great service with our purchase of my son’s BMW! Thank you Bianca for getting us in fast for our test drive and Fabian for all the help with the purchase! Truly appreciate your attention and making Thank you Bianca for getting us in fast for our test drive and Fabian for all the help with the purchase! Truly appreciate your attention and making the experience easy and enjoyable, especially for my son as it was his first car buying experience. Thank you again! Stephanie and Dylan More
by Dmdduo
Employees Worked With
Fabian Nguyen and Bianca , Natasha Diaz
May 29, 2025
Usually better than today pick up was sub standard after I paid I was told to wait for my car to be pulled around. I never saw my car come around. I tried to inquire. Nobody answered my questions. I finally I paid I was told to wait for my car to be pulled around. I never saw my car come around. I tried to inquire. Nobody answered my questions. I finally found my car in the back behind people standing in the indoor garage area nobody handed me my keys. I walked over and got in the car at the car could’ve gotten stolen. Nobody asked me for any identification nobody called my name in the waiting room to collect my car, which was disappointing More
by Sfalkowski4688
Employees Worked With
Alex Archer, Natasha Diaz
May 29, 2025
Carlos my Sevice advisor was impeccable. His concern to my problem is stress free. He went beyond to accommodate me and speeded up the process of getting my car ready. His concern to my problem is stress free. He went beyond to accommodate me and speeded up the process of getting my car ready. More
by ulyssejeanriguel
Employees Worked With
Carlos Vasquez, Alex Archer
May 29, 2025
Brought my "legacy" X5 in for service and received the absolute best service. Anabel was my excellent service advisor. She walked me through all of the items that needed repair and continuously updated absolute best service. Anabel was my excellent service advisor. She walked me through all of the items that needed repair and continuously updated me on my car's status. We've been BMW owner for almost two decades, this service center is by far the best one we've used - so clean!! More
by Denise J.
Employees Worked With
Anabel, Guerrero
