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BMW of Norwood

Norwood, MA

4.8
1,436 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,436 reviews

June 21, 2025

Integrity, great service, very satisfied. I wouldn't hesitate to have our car serviced here again. More

by eyegottago@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
June 20, 2025

Michelle was helpful and knowledgeable. Service was thorough and waiting area comfortable. First visit but happy to have found the best place to take my car More

by Saranatorj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
June 20, 2025

I have never had a bad experience at BMW Norwood. Always friendly people and great service. More

by lcotto22204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
June 19, 2025

Excellent service every time I have been there. Jayme is the best!! Always keeps me up to date on everything. More

by acap76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Jun 20, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please give us a call. We're always happy to help!

June 19, 2025

Mr jay manager, Mr Mario, Mr cold, Mr Gabriel, and front desk etc… thank you very much for the new car x 5. U all best More

by zhifaihuang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Diaz
Jun 20, 2025 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please give us a call. We're always happy to help!

June 18, 2025

The service advisor was very fast and efficient, and everything was quick and easy I was in and out in less than two hours More

by ab
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 19, 2025 -

BMW of Norwood responded

Hi, we are so happy to read such a great review about BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2025

The service team is not very knowledgeable when it comes to warranty work. I again had to do the initial communication between the dealership and the warranty. company. I would also like to thank Jr for bei More

by Leroy.Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jr.
Jun 20, 2025 -

BMW of Norwood responded

Hi Leroy, thank you for the feedback, it helps us work with our team to ensure a smoother visits in the future. I'm glad to hear Junior was able to assist and resolve your issues. If anything further you would like to discuss please do not hesitate to reach out. I can be reached at 781.278.1214 or ttoppan@group1auto.com. Thanks, Tom Toppan General Manager BMW Norwood

June 18, 2025

Annabelle was great! I have had an issue with another service woman in the past and also the mechanics at that same service appointment that has left a negative impact. I More

by Sam
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annabel was great!
Jun 20, 2025 -

BMW of Norwood responded

Sam, thank you for the feedback. I'll be sure to share it with Annabelle. Also, I'd love to hear more about this experience so I can address your concerns however based on the name in the review I'm unable to reach out to discuss further. Could you please reach out to me at either 781.278.1214 or ttoppan@group1auto.com. Sincerely, Tom Toppan General Manager.

June 17, 2025

Had my car for a recall item. Very helpful and provided loaner vehicle. Kept me informed and sent video of inspection done at start of the repair. More

by dsteele175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
June 17, 2025

Clean facilities. Good amenities. Helpful people, including finance department who was able to secure us a military discount. More

by Angela Barcelos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Israel; Heather (don’t know last name), Alex Archer, Natasha Diaz
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