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BMW of Norwood
Norwood, MA
1,394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,394 reviews
May 10, 2025
Best Service Dept ever! ! Quick & reliable work. Awesome Service Representatives- Dan Drinkwater great! Fast & friendly service! ! Quick & reliable work. Awesome Service Representatives- Dan Drinkwater great! Fast & friendly service! More
by Cdadasis
Employees Worked With
Dan Drinkwater service dept
May 09, 2025
I will never tire of saying it: BMW OF NORWOOD is the best, with a staff unique that aims above all to satisfy the customers....All I could say is: Go & try it, & you will see. I recommend you " THE MAN" best, with a staff unique that aims above all to satisfy the customers....All I could say is: Go & try it, & you will see. I recommend you " THE MAN", Mr Douglas ..., he is not just someone who does a job, but rather someone who knows how to do his job, who has the art of doing his job; his pleasure is customers satisfaction. He really deserves much more than 5 stars. More
by Poulardcange
Employees Worked With
Douglas (the best). Teresa Mullen & Pavlo., Alex Archer, Natasha Diaz
May 06, 2025
I went here for an undercarriage tech inspection as BMWCCA member. Everyone was very helpful and kind. From the person who checked me in to the service advisor who took my info and then offered to take BMWCCA member. Everyone was very helpful and kind. From the person who checked me in to the service advisor who took my info and then offered to take care of an open recall while I was there. The mechanic was super gracious with his time. He talked me through all the major comments of my car and patient answered all my questions. More
by jsciolla
Employees Worked With
Dan, Carlos
May 06, 2025
Jayme and Teresa are THE BEST. They always take excellent care of us. I always wish the wait times were shorter but while I wait they take great care. Also, they work with inte They always take excellent care of us. I always wish the wait times were shorter but while I wait they take great care. Also, they work with integrity - Alerting me that I had a sensor error instead of a costly repair. Thank you Jayme! More
by thibeaux1369
Employees Worked With
Jayme, Teresa
May 06, 2025
We came in for an undercarriage inspection session with the BMW CCA. They were thorough, attentive, and answered all my questions. Great session and totally worth the time the BMW CCA. They were thorough, attentive, and answered all my questions. Great session and totally worth the time More
by Stevedreskin
Employees Worked With
Dan
May 06, 2025
Every one I met with was very accommodating, friendly and customer focused. A very pleasurable experience. I attended a BMWCCA Undercarrige Tech session with my 1973 BMW 2002 and was a bit nervous having a 5 customer focused. A very pleasurable experience. I attended a BMWCCA Undercarrige Tech session with my 1973 BMW 2002 and was a bit nervous having a 50 year old plus vehicle. However, the friendliness of all dealership personnel and their interest in my car was just fantastic and put me at ease. They also indicated that the owner had an agave (like mine, I think 1975) downstairs at the dealership that is to be restored. Thus much of their interest. It was a very enjoyable day with great people, both from the club and dealership! More
by Dan
Employees Worked With
Carlos and Dan
May 03, 2025
Very good experience at Norwood recently. Bought a CPO 430 at another BMW dealer two months ago and turned on AC for first time and no cold air. Norwood quickly diagnosed problem and at all s Bought a CPO 430 at another BMW dealer two months ago and turned on AC for first time and no cold air. Norwood quickly diagnosed problem and at all stages kept me informed via text which I appreciated. Very good experience More
by Fatman
Employees Worked With
Pasquale
