BMW of Norwood
Norwood, MA
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I had a great experience with the BMW norwood service team. RJ was professional, friendly, and attentive throughout the entire process. They took the time to listen to my concerns, explain everything cle team. RJ was professional, friendly, and attentive throughout the entire process. They took the time to listen to my concerns, explain everything clearly, and make sure my questions were addressed. More
Easy to get a service appointment time that worked with my schedule,with shuttle and Uber options to get back to work after dropping off car and back to pick up car. my schedule,with shuttle and Uber options to get back to work after dropping off car and back to pick up car. More
I brought my car in for a handful of issues and have a service contract with an outside party. They were difficult to deal with but RJ was awesome. He handled them and kept me up to date on all of it over service contract with an outside party. They were difficult to deal with but RJ was awesome. He handled them and kept me up to date on all of it over the 11 days the car was at the dealer. More
They did an excellent job on my car maintenance. The car was totally inspected front to back and did an amazing detailing job. I would not have anyone else maintain my car. The car was totally inspected front to back and did an amazing detailing job. I would not have anyone else maintain my car. More
I just had my first oil change completed after purchasing a vehicle in Dec 2025. Everything went extremely smooth I also changed my appointment the same day through the website which was amazing. The Rep I w a vehicle in Dec 2025. Everything went extremely smooth I also changed my appointment the same day through the website which was amazing. The Rep I worked with was very nice and knowledgeable. I will definitely be returning to this location. More
Good Afternoon. .This was my first experience to have my oil changed with this dealership. They are very professional and seem very honest. My service advisor is Drew .This was my first experience to have my oil changed with this dealership. They are very professional and seem very honest. My service advisor is Drew and I could not be more pleased with his kindness and knowledge as well as the time he spent with me explaining everything that he suggested what had to done with my vehicle now and in the future. He totally listened and and did not rush me with any questions or concerns that I had. I will be going back to have new tires put on and the price that he gave me was very comparable to where my husband gets his tires therefore I am very pleased with that as well. I have been to 2 other dealerships in the past as my vehicle is a 2014 which I purchased brand new. I feel that this dealership will be my new permanent place to do business with in the future! Thank you BMW of Norwood! More


