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BMW of Norwood

Norwood, MA

4.7
1,906 Reviews

918 Providence Hwy

Norwood, MA

02062

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Showing 1,906 reviews

October 28, 2026

I had a great experience with the BMW norwood service team. RJ was professional, friendly, and attentive throughout the entire process. They took the time to listen to my concerns, explain everything cle More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
October 28, 2026

Easy to get a service appointment time that worked with my schedule,with shuttle and Uber options to get back to work after dropping off car and back to pick up car. More

by hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
October 25, 2026

Excellent service department. Teresa Mullin and Michelle C. Are great and are both top notch professionals. More

by Jgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Mullin, Michelle C.
Oct 26, 2026 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 23, 2026

I brought my car in for a handful of issues and have a service contract with an outside party. They were difficult to deal with but RJ was awesome. He handled them and kept me up to date on all of it over More

by mcmanpj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Daugherty
Oct 24, 2026 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2026

They did an excellent job on my car maintenance. The car was totally inspected front to back and did an amazing detailing job. I would not have anyone else maintain my car. More

by cturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Oct 24, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2026

Service process went smoothly and was fully explained. Car was serviced and delivered in a timely way. More

by Rrkent62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
Oct 23, 2026 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2026

I just had my first oil change completed after purchasing a vehicle in Dec 2025. Everything went extremely smooth I also changed my appointment the same day through the website which was amazing. The Rep I w More

by Ashleyc1430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with either of these employees. I worked with Hyak and he was very nice and knowledgeable
Oct 22, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2026

Good Afternoon. .This was my first experience to have my oil changed with this dealership. They are very professional and seem very honest. My service advisor is Drew More

by Lori O
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Oct 21, 2026 -

BMW of Norwood responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 19, 2026

Such excellent personalized service. Efficient and the communication is wonderful. Just one of the many reasons More

by robert.oates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 20, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

October 16, 2026

Carlos and Theresa made everything so easy and enjoyable. I was in and out in no time! More

by Gssilverstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Mullen, Alex Archer
Oct 17, 2026 -

BMW of Norwood responded

Hi, we're happy you found Carlos and Theresa to be so supportive during your experience here at BMW of Norwood. If you have any further questions, please don't hesitate to reach out!

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