BMW of Norwood
Norwood, MA
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Easy to schedule through BMW app. Brought lead tech out to answer questions. Treated me with respect and transparency. Brought lead tech out to answer questions. Treated me with respect and transparency. More
I had a scratch on my tire, and they replaced the wheel but neglected the rim scratch. Despite waiting 3.5 hours, the service advisor was sincere and work hard to attempt for the tire replacement to be cov but neglected the rim scratch. Despite waiting 3.5 hours, the service advisor was sincere and work hard to attempt for the tire replacement to be covered the cost with the tire and wheel protection plan (after two attempts of sending it over). More
Worst experience at this dealership. This dealership is full of arrogant and unhelpful service advisors and cashiers. I have three BMW vehicles and have been loyal To this brand fo This dealership is full of arrogant and unhelpful service advisors and cashiers. I have three BMW vehicles and have been loyal To this brand for over 25 years, and I will certainly take my vehicles elsewhere to get them serviced. I’ve lived in four different states and BMW Norwood is by far the worst dealership I have ever been to and the worst I’ve been treated. More
Quick oil change. Fast and easy. Car came out washed and clean. And got to watch a World Cup soccer game being played 5 miles down Route 1. Fast and easy. Car came out washed and clean. And got to watch a World Cup soccer game being played 5 miles down Route 1. More
I’d like to recognize my service advisor Carlos Vasquez who provided exceptional, personable service. Brought my car in for an oil change. We reviewed current recommended services needs without pressure or who provided exceptional, personable service. Brought my car in for an oil change. We reviewed current recommended services needs without pressure or hyperbole. Just the facts. Courteous, funny, and easy going. Carlos elevates your service department. More
Very professional. Worked with Jeliah who made the process very easy and enjoyable. Gave me what I believe was a very fair price for the vehicle I bought. Worked with Jeliah who made the process very easy and enjoyable. Gave me what I believe was a very fair price for the vehicle I bought. More
Excellent Dealership. Always supportive and go out of their way to make sure the customer is satisfied. Teresa Mullen and Christopher in service have always been amazing. Always supportive and go out of their way to make sure the customer is satisfied. Teresa Mullen and Christopher in service have always been amazing. This dealership feels like a family. I have been leasing cars from them for the last 10 years . Never faced a problem!! Thank you BMW of Norwood! 👍 More
The service department is one the best BMW dealer experiences I've had in recent years. Very professional from start to finish, Carlos was extremely knowledgeable and helpful with my needs. experiences I've had in recent years. Very professional from start to finish, Carlos was extremely knowledgeable and helpful with my needs. More



