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BMW of Ocala
Ocala, FL
818 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 818 reviews
March 31, 2022
Robert is always very helpful and knowledgeable when it comes to my service needs. He is very professional and goes above and beyond to make sure I am satisfied with the care I receive when I am at BMW of comes to my service needs. He is very professional and goes above and beyond to make sure I am satisfied with the care I receive when I am at BMW of Ocala. He is an asset to the company and a very nice person in general. More
by Dorene
Employees Worked With
March 30, 2022
Superior customer service with smiles and helping hands guiding you thru the new car ownership process!! Outstanding dealership! guiding you thru the new car ownership process!! Outstanding dealership! More
by philiplinday
March 29, 2022
Condescending employees who I could see and hear talking negatively about me to coworkers and managers upon negotiations, and who refused to help when my car had three issues within 5 days of purchasing the negatively about me to coworkers and managers upon negotiations, and who refused to help when my car had three issues within 5 days of purchasing the car. More
by CSCHNEIDER2
Verified CustomerEmployees Worked With
John Lebron
March 29, 2022
Everyone was very helpful. Kia Hickey was great helped get us into the car we wanted at the price we wanted. She has even followed up with us to make sure we were happy with o Kia Hickey was great helped get us into the car we wanted at the price we wanted. She has even followed up with us to make sure we were happy with our purchase. More
by Tagzangel
Employees Worked With
Kia Hudson
March 29, 2022
Great experience! Kia and the entire sales team are fantastic. All the details for purchasing our new BMW were taken care of by the dealership. No games, no gimmicks, Kia and the entire sales team are fantastic. All the details for purchasing our new BMW were taken care of by the dealership. No games, no gimmicks, just professionalism. The best car buying experience I've had. More
by Kevin Hirsch
March 28, 2022
I will buy all my future cars from Brad Waller as long as he is at BMW of Ocala. He was AMAZING!!! he is at BMW of Ocala. He was AMAZING!!! More
by Dorene
March 27, 2022
BMW of Ocala Is The Best Dealship I have ever Been Too! It was from the moment I set foot On the Property, James walked out to greet me and was just so pleasant & kind, I Immediately too My h Been Too! It was from the moment I set foot On the Property, James walked out to greet me and was just so pleasant & kind, I Immediately too My him my story and he understood! He directed me to the right vehicle! And there was no pressure, and James was just a Gentleman through the whole process! The day I received my Beautiful SUV, I was Greeted With the Whole BMW Crew, wearing White Gloves, and A HUGE RED BOW on the Hood of my New BMW X3 SUV! I have Bought Many NEW VEHICLE’S and I Have never had such CLASSY, 5 STAR ⭐️ ⭐️⭐️⭐️⭐️ Treatment! I was crying, I was so taken back! I am so very Thankful, Appreciative, In BMW Of Ocala! I am truly Recommending them to every single person I know!! I am definitely going to be a Repeat Customer! Thank you for everything James! 🫶🏻🙏👍🙂⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More
by Suejanes63
Employees Worked With
Other Employees :
Brandon , Dan Letourneau
March 27, 2022
James Niedermayer is an awesome sales assistant who was extremely knowledgeable and took the time to allow me to test drive to my local residence for my handicapped wife to review two different vehicles. J extremely knowledgeable and took the time to allow me to test drive to my local residence for my handicapped wife to review two different vehicles. James did this without reservation or hesitation. I highly recommend anyone to employ his patient knowledge of the vehicles he is demonstrating. You will be impressed. He will be my sales rep through my process. More
by Travis T
Employees Worked With
March 26, 2022
It these trying times our salesman James and the dealership went to great length to keep us in the loop, and we are so happy to have received our new car! dealership went to great length to keep us in the loop, and we are so happy to have received our new car! More
by DHOOVER1032
Employees Worked With
March 26, 2022
I called and emailed several times to inquire about the car that I was interested in. After the initial call and email I decided I wanted to purchase the car and no one would respond to me or call me back car that I was interested in. After the initial call and email I decided I wanted to purchase the car and no one would respond to me or call me back. Finally, I got in touch with John Wheeler and he took excellent care of me… but I shouldn’t have to work so hard to try and buy a car! More
by JEWELSWEISS
