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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,407 Reviews

1,407 Reviews of BMW of Orland Park - Service Center

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December 11, 2023

I greatly appreciate the staff here. They were very courteous and my vehicle was taken for service at my appointment time. My experience was pleasant. More

by T.Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 11, 2023 -

BMW of Orland Park responded

T, we're glad to know you had a pleasant experience with our staff at BMW of Orland Park. We appreciate your kind words and look forward to serving you again in the future!

December 11, 2023

Very efficient, well organized. Jason was very communicative and seemed quite knowledgeable. A pleasure to work with. Service was top notch. More

by ming5886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know that you had a positive experience with Jason and our team at BMW of Orland Park. We pride ourselves on providing top-notch service, so it's great to see we hit the mark for you!

December 11, 2023

Everyone is very helpful. Dion Grace, service advisor, sure went out of his way to make our service experience so smooth and easy. More

by ARAXBALIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace , Mark Bugajski
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know that our team, especially Dion Grace, made your service experience smooth and easy at BMW of Orland Park. Thanks for the positive feedback!

December 10, 2023

Experienced an unexpected issue the week of Thanksgiving. Had the vehicle serviced within three days, including Thanksgiving day. Frankly, the service and communication was outstanding and made the unexpect More

by LHERNA1371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know that our team, especially Tony, was able to assist you promptly and efficiently during the Thanksgiving week at BMW of Orland Park. Your kind words are greatly appreciated! We are here for you and any of your future needs!

December 09, 2023

My visit was extremely excellent and helpful my representative James Hatchet was ver informative about the service I would be getting and the estimate of the time that I would be there. He was very More

by POCHIETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept representative
Dec 11, 2023 -

BMW of Orland Park responded

We're delighted to know that your visit was excellent and informative! It's great to see James welcomed you to BMW of Orland Park with top-notch service. We appreciate the feedback — thank you!

December 09, 2023

Professional staff with good service. Joe sales consultant was very knowledgeable and liked working with him. Matt the genius is very knowledgeable and helped with the I drive features. More

by BOBQ16449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you had a great experience with our team at BMW of Orland Park. Your compliments about Joe and Matt's knowledge are much appreciated! Thanks for choosing us, we hope to see you again soon.

December 09, 2023

Great customer service. While Jason was attending to my vehicle's service, I visited with Colleen to plan my upcoming vehicle purchase. More

by DENDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jakubowski
Dec 11, 2023 -

BMW of Orland Park responded

We're delighted to know that you had a great experience with our team at BMW of Orland Park. It's wonderful to see Jason and Colleen were able to assist you effectively. Looking forward to your upcoming vehicle purchase!

December 09, 2023

It was a great experience. They attendant was very polite and helped me take care of everything. Thank you More

by SANDHUJEET729
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you had a great experience at BMW of Orland Park! Our team is always here to help. Thanks for the positive feedback, we appreciate it!

December 09, 2023

The service was great. I enjoy the video showing my cars condition. Corey delivered the on the exact time frame of service. More

by CATALDO.PANICI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

BMW of Orland Park responded

We're glad to know you enjoyed our service and found the video feature helpful! It's great that Corey was able to deliver within your expected time frame. Thanks for choosing BMW of Orland Park - we appreciate it!

December 08, 2023

Quick and easy! Didn’t take long for them to change my and wash the car. More

by ROMANJOSUE140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 08, 2023 -

BMW of Orland Park responded

Thank you for this stellar review of BMW of Orland Park! We appreciate your feedback!

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