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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,427 Reviews

1,427 Reviews of BMW of Orland Park - Service Center

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December 08, 2023

Peter our sales guy was great. We got a new lease in which Peter assisted with the build, order and kept us updated on the progress of the build and delivery date. Its was great More

by DEMOINEHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

BMW of Orland Park responded

We're delighted to know that your leasing experience with us at BMW of Orland Park was a great one from start to finish! Thanks for highlighting Peter's excellent assistance. Enjoy your new ride!

December 08, 2023

My appointment went well, would like a little more detail on what was completely. Overall good. More

by TRUDEAU22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 14, 2023 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a four-star review and sharing your feedback. I would be happy to assist you with any ongoing questions you have regarding our services. Please feel free to reach out at a time that works for you. Best, Brian Coster - Service Manager - 708-460-4545

December 08, 2023

Quick and easy! Didn’t take long for them to change my and wash the car. More

by ROMANJOSUE140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 08, 2023 -

BMW of Orland Park responded

Thank you for this stellar review of BMW of Orland Park! We appreciate your feedback!

December 07, 2023

Good customer service and quality quick response to any questions related to your vehicle Thank you More

by MARUSARZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Dec 07, 2023 -

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! Have a lovely day!

December 07, 2023

It's easy to schedule an appointment through the BMW app or online. The service department worked quickly and efficiently to get started and my service was done on time. I appreciated receiving a video with More

by PATTIOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Schellberg
Dec 07, 2023 -

BMW of Orland Park responded

We're glad to know that you found our scheduling process easy and efficient! It's great to see your positive feedback about the service department at BMW of Orland Park. We'll keep striving for quick, thorough work - thanks for choosing us!

December 07, 2023

Throughout the process or calling, getting a quote and bringing my vehicle in for service, tony was very kind and helpful with everything that I needed. More

by NREITER817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 07, 2023 -

BMW of Orland Park responded

We're glad to know that Tony was able to assist you throughout your service process at BMW of Orland Park. Thank you for sharing this positive feedback!

December 06, 2023

Scheduled my appointment through the My BMW app. Once I arrived, I was greeted and served with great service. Thanks. More

by Kmar30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace, Richard Pool, Nick Shellberg
Dec 06, 2023 -

BMW of Orland Park responded

We're glad to know that you had a great experience with us at BMW of Orland Park! We appreciate your feedback and look forward to serving you again in the future. Safe travels!

December 06, 2023

Great Service Professional staff Very cooperative Prompt appointment Provided video of the car inspection Offered and provided transportation back to my home while car is in service. More

by Mohammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 06, 2023 -

BMW of Orland Park responded

Mohammad, we're glad to know you had a great experience with our team at BMW of Orland Park! We always aim for professionalism and efficiency in all that we do. Thanks for your feedback!

December 06, 2023

The availability for an appointment was made with ease and very efficient. Had a very warm welcome at the front door, as well as the service check in process. The use of the shuttle service was a plus for More

by BEST_PROPERTY_DEALS
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 06, 2023 -

BMW of Orland Park responded

We're delighted to know that you found our appointment scheduling and shuttle service efficient at BMW of Orland Park. Thanks for the positive feedback, we aim to make every visit seamless!

December 05, 2023

I appreciate bmw of Orland park for taking care of me as a customer and would recommend this dealer for friends and family ! I will be purchasing another vehicle for my wife sooner then later ! More

by FARIDABED27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Dec 05, 2023 -

BMW of Orland Park responded

We're so glad to know you had a positive experience with us at BMW of Orland Park! We look forward to helping you find the perfect vehicle for your wife in the future. Thanks for recommending us!

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