BMW of Orland Park - Service Center

Quick and professional visit. Thorough and detailed. I was pleased with the service and will return! Thorough and detailed. I was pleased with the service and will return! More

I went to the BMW of Orland Park Saturday October 07, 2023 After I talk to them in a phone About the BMW X4 2021 Clean car Like the picture say And so I finished everything going smooth I did whatever 2023 After I talk to them in a phone About the BMW X4 2021 Clean car Like the picture say And so I finished everything going smooth I did whatever they told me The interest rate is 8.3 and so I say OK we finish I get the car And I left Next day the interest rate is changed Is 9.3 And the car has crotch all over And when I come next day I talk to them about that they told me this is a used car I told them this car is over $45000 Anyway they blame it on me because I don't look at the car before I signed And I told them this ABM dealer Anyway It's a bad experience The guy who sells the car to me his name is mahadi And he knew about the scratches More

We always like going theres new different cars everytime you wont be bored good coffee doing video now with the tech they show you what they are trying to explain to you its better you wont be bored good coffee doing video now with the tech they show you what they are trying to explain to you its better More

Very good service amazing staff very professional Ben was a very professional service advisor fully knowledgeable was a very professional service advisor fully knowledgeable More

My car came back more dirty than when I gave it to them. They told me I could not wash it until it was fixed and then they sent it back half washed. Embarrassing They told me I could not wash it until it was fixed and then they sent it back half washed. Embarrassing More

very poor service, no coordination among departments. I already have extended warranty and still I made to pay for repair. I already have extended warranty and still I made to pay for repair. More

Excellent customer service is something we all look foward to James was very helpful and informative thank you foward to James was very helpful and informative thank you More

The people were nice the visit was quick an informative an I liked the communication an I liked the communication More

My experience at Zeigler bmw was pleasant per usual. From the time I arrived until the time i departed, I was treated with kindness and courtesy. Eventhough the maintenance was a bit pricey, the servic From the time I arrived until the time i departed, I was treated with kindness and courtesy. Eventhough the maintenance was a bit pricey, the service manager explained why and what I needed. They even let me use a bmw coupon.. however They didn't get a chance to give me a complimentary car wash which I looked forward to when i get my car serviced there. More

I had an 8:00 appointment scheled for over a month to replace all 4 tires. I get there at 8 am and have to wait 2 and a half hours after numerous inquiries as to how and why it is taking so long to repl replace all 4 tires. I get there at 8 am and have to wait 2 and a half hours after numerous inquiries as to how and why it is taking so long to replace tires that I had to come back to have done because the tires were not in stock. First I was told that they were driving around which was not true because the tire pressure was not reset when I finally got in the car. I was also told they were washing my car which was not washed. I was also told that it takes around 2 hours to change the tires I am not a tire expert however I don't know any car in the world that it takes 2 hours to change the tires. More