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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,462 Reviews

1,462 Reviews of BMW of Orland Park - Service Center

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October 03, 2023

My service technician was courteous and professional. Explained what the issue was and cost associated with critical maintenance vs recommended maintenance. More

by RALLEN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hatchett
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Oct 03, 2023 -

BMW of Orland Park responded

We're glad to know our service technician at BMW of Orland Park was able to provide you with clear and professional assistance. We appreciate your feedback, thank you!

October 03, 2023

Fast service. I liked the text function and video of the car including underneath and tire wear and brake information. More

by GREGCHAPARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion
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Oct 04, 2023 -

BMW of Orland Park responded

Greg, we're glad to know you appreciated the fast service and detailed updates at BMW of Orland Park. We aim to keep our customers well-informed throughout their visit. Thanks for your feedback!

October 02, 2023

Tony my advisor was great in assisting me. He made sure I was taking care of. More

by VAUGHNSAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony scanlon
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for the review! We appreciate the kind feedback about Tony and hope to see you again at BMW of Orland Park!

October 01, 2023

Ben is excellent! !! The customer service was Great!!!!! The repair work was done pretty fast. Thank you very much More

by SAMJUMA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Oct 02, 2023 -

BMW of Orland Park responded

Thanks for stopping by to share your five-star review! It's great to know that Ben and our team at BMW of Orland Park provided you with excellent service - efficient repairs are always our aim. Take care, and we hope to see you next time!

October 01, 2023

Helpful staff. Clean pleasant James is a great service advisor and follows up promptly with me More

by CHLEBEK253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service
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Oct 02, 2023 -

BMW of Orland Park responded

Thank you for sharing this praise for James and the BMW of Orland Park Team! It's our pleasure to deliver timely and attentive professionalism!

September 30, 2023

Great customer service, awesome return Time on getting new car shipped from Germany. Love the car More

by si
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski
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Oct 02, 2023 -

BMW of Orland Park responded

Congrats on your new car! We are thrilled that from start to finish, you had a five-star buying experience. Thanks for choosing BMW of Orland Park!

September 29, 2023

Very pleasant atmosphere! Customer Service is second to none! The service representative made sure that I clearly understood what was required for immediate attention and what More

by OHOOKSR777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
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Sep 29, 2023 -

BMW of Orland Park responded

We're so glad to know you had a positive experience at BMW of Orland Park! Our team always aims to provide top-notch service and clear communication. Thanks for your kind words, we appreciate it!

September 29, 2023

Great staff and excellent service every time I visit BMW Orland Park. They have not yet disappointed me and I will continue to return for every future purchase. More

by MSALAH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

BMW of Orland Park responded

Thank you for your kind words and your continued loyalty to BMW Orland Park! We're thrilled to hear that our staff has consistently provided you with excellent service during your visits. Your satisfaction and trust mean a lot to us, and we're committed to maintaining the high standards that have kept you coming back. We look forward to serving you for all your future BMW needs, whether it's for purchases or service. If you ever have any questions or need assistance, please feel free to reach out. We appreciate your ongoing support! Best Wishes, BMW Of Orland Park

September 28, 2023

He’s very good service with Cory and they finish the car on time and thank you for everything More

by MWAFAQALHINDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gory
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Sep 28, 2023 -

BMW of Orland Park responded

It makes our day to hear you are satisfied with Cory and our services! Thank you for trusting BMW of Orland Park and leaving a five-star review. See you down the road!

September 28, 2023

The staff at Ziegler is extremely helpful and nice. I will definitely be coming back! More

by angie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

BMW of Orland Park responded

Angie, we are thrilled to hear that Ziegler was helpful and nice! Thank you for leaving BMW of Orland Park a five-star review and we'll see you next time.

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