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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,390 Reviews

1,390 Reviews of BMW of Orland Park - Service Center

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August 03, 2023

James Hatchett is very knowledgeable, professional and helpful. He answered all my questions throughly with patience. James makes a trip for service less stressful. More

by PHDNHAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Dukes
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Aug 03, 2023 -

BMW of Orland Park responded

We're glad to know that James was able to provide you with a stress-free service experience at BMW of Orland Park. It's great hearing how knowledgeable and patient he was in answering all your questions. Thanks for the review!

August 03, 2023

My experience is always very professional and exceptional communication, follow up and feedback. Brad in the service department is a phenomenal representative and very understanding. More

by cottonrock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vosler
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Aug 04, 2023 -

BMW of Orland Park responded

We're glad to know that Brad and our service department at BMW of Orland Park have been providing you with outstanding and communicative professionalism! Thanks for the positive feedback. Safe travels from the entire team!

August 02, 2023

Worst dealership I ever visit. Ridiculous prices for everything. Waiting two hours for paperwork to be completed More

by ANDYZUBEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
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Aug 28, 2023 -

BMW of Orland Park responded

Andy, we're sorry to read about your experience. We strive for efficiency and fair pricing, so it's disappointing to see we've missed the mark during your visit. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

August 02, 2023

Jason Jakubowaski has great customer service and good to work with, service is great and hospitality More

by DONTEELLINGTON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowaski
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Aug 03, 2023 -

BMW of Orland Park responded

Donte, we're delighted to know that Jason provided you with excellent customer service at BMW of Orland Park. Thanks for the positive feedback!

August 02, 2023

Jordan was great! Listen to what I needed and provided great customer service, will recommend to friends and family More

by MADERIAWALSON
Recommend Dealer
Yes
Employees Worked With
Jordan
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Aug 02, 2023 -

BMW of Orland Park responded

It's fantastic to know that Jordan was able to provide you with such great customer service at BMW of Orland Park. We appreciate your recommendations!

August 02, 2023

Excellent! We enjoy automobiles . This dealership has won our family over. We have purchased over the years, the complete spectrum of their inventory. They ne More

by CATHYNOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

BMW of Orland Park responded

We're delighted to know that our team at BMW of Orland Park has consistently met your expectations over the years! Your continued support means a lot to us. Here's to many more years of friendship and great cars!

August 01, 2023

We had an excellent experience. We had an excellent experience. We had an excellent experience. More

by bmw
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vosler
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Aug 02, 2023 -

BMW of Orland Park responded

We are elated to read you had an excellent experience! Thank you for sharing and leaving BMW of Orland Park a five-star review.

August 01, 2023

Seraj was great at helping us choose our vehicles and made the process very easy. More

by ISMAHA0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seraj Abughoush, Cary Dukes
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Aug 02, 2023 -

BMW of Orland Park responded

Thank you for the review! We appreciate the kind feedback about Seraj and hope to see you again at BMW of Orland Park!

August 01, 2023

I enjoy my Zeigler experience everytime. The staff is knowledgeable and pleasant to work with. Everyone in my family has a vehicle from Zeigler Orland Park. Thank you for always taking such More

by KNOTTER1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Accettura, Ross Ricobene
Report | Print
Aug 02, 2023 -

BMW of Orland Park responded

We're delighted to know that your family has had consistently positive experiences with us at BMW of Orland Park. Our team is always here to provide knowledgeable and pleasant service for you all. Thanks for being a part of our Zeigler family!

July 31, 2023

Brad was amazing, but the entire staff that I encountered were all pleasant and professional. More

by Sheenastar1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Aug 02, 2023 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review! We are so glad Brad and our team were professional and a pleasure to work with.

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