BMW of Orland Park - Service Center

Brad was amazing, but the entire staff that I encountered were all pleasant and professional. were all pleasant and professional. More

The dealership was clean, accessible, and the staff was attentive. I would recommend them to friends. attentive. I would recommend them to friends. More

Clean and friendly. Jordan did a great job getting my questions answered in a timely manner. Jordan did a great job getting my questions answered in a timely manner. More

So polite! ’ Waiting area clean and comfortable. Only place I take my BMW x 5 ’ Waiting area clean and comfortable. Only place I take my BMW x 5 More

Always great service 💯 of the time! It’s always a pleasure when servicing my vehicle! It’s always a pleasure when servicing my vehicle! More

Quick and easy oil change. Jordan listened to my concerns and had me out of there in an hour. Jordan listened to my concerns and had me out of there in an hour. More

Brad was great, he did his best to keep my costs as low as possible while maintaining impeccable service! as possible while maintaining impeccable service! More

They gave me a loaner and kept me updated through out the repair process. It was helpful. repair process. It was helpful. More

Thanks to Richard Pool and Jason Jakubowski, I am always satisfied with the service I receive. Josh Mendoza always provides answers to my many questions about my x3 even after five years. satisfied with the service I receive. Josh Mendoza always provides answers to my many questions about my x3 even after five years. More

BMW Had my car for two and a half hours after it got towed in and I was asked could I leave my car because the car will need 4 hours of work.. That was a complete lie I watched my own certified BMW tec towed in and I was asked could I leave my car because the car will need 4 hours of work.. That was a complete lie I watched my own certified BMW technician do the job in 2 hours on my car and on top of that I was quoted $1,000 from the dealership to do this work that they wanted me to leave my car for because it was going to take oh so long. This is the first time I have this treatment at this dealership which I have been utilizing them for the last two and a half years I did not have my usual salesman so maybe this is why.. I've dealt with the same salesman for the last two and a half years and whatever was worked out whatever got fixed whatever got diagnosed it was always a good business situation I felt rushed I felt as if honestly the dealership didn't want to do business with me that day that's just honestly how I felt never felt that way with my regular salesman. I will say they did provide me with the complementary shuttle to take me home. I don't want to disclose any names at this point but I will be taking the matter to a general manager of the dealership More