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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,601 Reviews

1,601 Reviews of BMW of Orland Park - Service Center

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December 14, 2024

James is always pleasant and provides the best customer service ever! Such a pleasure knowing he will make sure everything is taken care of on my vehicle. Thank you James!!!!!!!! More

by LASHAWNPAYTON921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

BMW of Orland Park responded

We're delighted to hear that James consistently provides top-notch service at BMW of Orland Park! Thank you for sharing your experience, and we're glad he takes such great care of your vehicle.

December 14, 2024

Oil change, filters replaced and brake repair in an hour and a half, very satisfied. More

by FWELFAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

BMW of Orland Park responded

Thank you for taking the time to review BMW of Orland Park! It really means a lot to hear that you're happy with our service department.

December 14, 2024

Dion is courteous and efficient. The service tech found the issue and ordered part required to resolve the problem. More

by NICHELLEHATCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

BMW of Orland Park responded

Nichelle, we're delighted to hear that Dion and our team at BMW of Orland Park provided you with efficient service. We appreciate your feedback and look forward to assisting you again!

December 14, 2024

Jason is very personable and professional. I appreciate his attitude and the way he relates to me. More

by bsheinfeld
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

BMW of Orland Park responded

We are glad to hear that Jason has been great to work with. Thank you for trusting BMW of Orland Park with your automotive needs!

December 14, 2024

BMW of Orland Park consistently outperforms my expectations! Tony Scanlon is responsive and always on top of my service needs! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bugajski, Tony Scanlon
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Dec 16, 2024 -

BMW of Orland Park responded

Michael, we're delighted to hear that Tony and the team at BMW of Orland Park continue to exceed your expectations! Thank you for sharing your experience with us.

December 13, 2024

Fantastic service and the wait time was excellent. This dealership provides great service and the professionalism is amazing. More

by KABTGIBSON802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
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Dec 13, 2024 -

BMW of Orland Park responded

We're delighted to hear that you had a fantastic experience with our team at BMW of Orland Park! Thank you for highlighting the excellent service and professionalism. We look forward to serving you again in the future!

December 13, 2024

I love everything about my new BMW x5. !!! Gio made everything so easy and Mark in financing was great More

by LJM4
Recommend Dealer
Yes
Employees Worked With
Giovanni Lerner
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Dec 16, 2024 -

BMW of Orland Park responded

We're delighted to hear you're loving your new BMW X5 and that Gio and Mark made the process smooth at BMW of Orland Park. Enjoy every drive!

December 13, 2024

The space is clean, nice and cozy. The atmosphere was a calm and inviting place to be. More

by REGGIEDLEE
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Dec 13, 2024 -

BMW of Orland Park responded

Thanks so much for this awesome review. We look forward to your next visit to BMW of Orland Park!

December 13, 2024

Nick is very helpful guy its my second time i go to the dealership and helps me with my car gets the job done. Thank you More

by Yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Dec 13, 2024 -

BMW of Orland Park responded

Yusuf, we're delighted to hear that Nick has been so helpful during your visits to BMW of Orland Park. We appreciate your continued trust in us and look forward to assisting you again!

December 13, 2024

Great friendly service and I really appreciated that I was offered the oil change package. More

by TINAFAULISIC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Dec 13, 2024 -

BMW of Orland Park responded

We love to see this kind of feedback from our BMW of Orland Park customers. Thank you, Tina!

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