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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,407 Reviews

1,407 Reviews of BMW of Orland Park - Service Center

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October 03, 2024

Excellent service advisor and very knowledgeable. He explained to you what you need and get your car done quick. More

by IMIM1948
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that our service advisor provided excellent and knowledgeable assistance at BMW of Orland Park. Thank you for sharing your experience, and we're glad we could get your car serviced quickly!

October 03, 2024

Jason does a great job! He is very knowledgeable and does professional work. Jason takes care of my X3 & X5 SUV. More

by HNICASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

BMW of Orland Park responded

Thank you for the wonderful feedback! We're delighted to hear that Jason has been providing excellent service for your X3 and X5 at BMW of Orland Park. We appreciate your trust in us!

October 03, 2024

BMW of Orland Park continues to deliver with each and every visit. Everyone is overly helpful throughout the facility which enhances the experience. Richard Poole who has been my service advisor for quit More

by PChristoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

BMW of Orland Park responded

Christopher, we're delighted to hear that Richard and the team at BMW of Orland Park consistently provide you with excellent service. Thank you for your loyalty and kind words!

October 03, 2024

Tony always goes over and beyond. I appreciate his knowledge and professionalism. He is the reason I return to the Orland Park Location time after time.. More

by JUNENUGENT1544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that Tony's knowledge and professionalism keep you coming back to BMW of Orland Park. Thank you for your loyalty, and we look forward to serving you again soon!

October 03, 2024

Got it! So, you’d like to write a review for Tony, the shop manager at the BMW service shop. Here’s a template you can use: --- **Review for Tony - BMW More

by CROLEANU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Tony at BMW of Orland Park! We're delighted to hear he provided exceptional service and ensured your satisfaction. We appreciate the recommendation and look forward to serving you again in the future!

October 02, 2024

Tony was very thorough in explaining the process for my oil change and vehicle inspection. More

by JOHNSTRUS826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt-Genius, Mark Bugajski
Oct 02, 2024 -

BMW of Orland Park responded

John, thanks for giving a shoutout to Tony and leaving BMW of Orland Park a five-star review. We look forward to assisting you next time!

October 02, 2024

This BMW dealership is nice and clean! All of the staff members seem to be professional, and most of them are welcoming and friendly, especially the ones who greet you when you first drive More

by MZLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
Oct 02, 2024 -

BMW of Orland Park responded

Thank you for the positive feedback! We're glad to hear that our team at BMW of Orland Park made a great impression and that you found our dealership clean and welcoming. We appreciate your support!

October 02, 2024

James was very professional and honest dealing with my son. He noticed that he has free oil change which I have purchased from BMW Westmont and did not charge him. Service was excellent. Thank you James. More

by HJUBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

BMW of Orland Park responded

We're delighted to hear that James provided such professional and honest service at BMW of Orland Park. Thanks for sharing your positive experience!

October 01, 2024

Thank you for letting me know Everything was fine. The work was done professionally, and I was very pleased with the results I More

by SUSAN.ANDERSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

BMW of Orland Park responded

Susan, we're glad to hear you were pleased with the professional work done by our team at BMW of Orland Park. Thanks for sharing your experience!

September 29, 2024

REPLACING EMBLEMS CAUSED SCRATCHES. INEXPERIENCED TECHNICIAN. INSTEAD OF METAL SCREW DRIVER PLASTIC COULD BE USED TO REMOVE BADGES. More

by SHARUNASV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

BMW of Orland Park responded

We are sorry to hear about the scratches caused during the emblem replacement. Please contact our management team directly so we can address this issue and find a resolution. Thank you for bringing it to our attention. Best Wishes, BMW Of Orland Park

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