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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,395 Reviews

1,395 Reviews of BMW of Orland Park - Service Center

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August 24, 2024

James Hatchett was cordial, pleasant and very knowledgeable about what I needed. He explained and answered any questions that I had about services needed. He is an exemplary employee. I will def More

by SCOMER7783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

Thank you for the wonderful feedback! We're delighted to hear that James provided such excellent service at BMW of Orland Park. We'll be sure to share your kind words with him and look forward to assisting you again in the future!

August 24, 2024

Employees were very pleasant and helpful wishing to take care of patrons as quickly as possible. More

by GSCASTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

Gscastor, thanks for leaving BMW of Orland Park a review. Have a great day!

August 24, 2024

Tony was great He do do responsive and helpful I got a flat in winter and he was great More

by martinez1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

We love to hear Tony took great care of your ride here at BMW of Orland Park. Thank you for the awesome review!

August 23, 2024

Tony was very nice and courteous. He also came to find me when my car was finished. This has been the shortest time yet that I’ve ever had to sit for my car oil change. The facility w More

by DLOVERLOVER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad Tony and the team at BMW of Orland Park provided efficient service in a clean facility. We appreciate your feedback!

August 23, 2024

Very professional ,speedy service, Beautiful facility, clean, sales and service personnel are very friendly. I would recommend this dealership to my friends and family. More

by WOHARA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that our team at BMW of Orland Park provided professional and speedy service in a beautiful facility. We appreciate your recommendation and look forward to serving you again!

August 23, 2024

Dion was very professional and he took care of my car the best possible way. More

by ROZAILIEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

BMW of Orland Park responded

We're thrilled Dion hit the mark with 5-star service! Safe travels from the BMW of Orland Park Team!

August 23, 2024

Easy to schedule appointment and drop vehicle off. Jason communicated with me in the morning detailing the process to look at my vehicle. Quick video sent of work. Everything was taken care of promptl More

by ILEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

BMW of Orland Park responded

Thanks for sharing your experience! We're glad to hear Jason and the team at BMW of Orland Park provided prompt and professional service. We appreciate your feedback!

August 23, 2024

BMW of Orland always takes care of us. They’re able to get us in for service without unnecessary waiting and are able to quickly resolve our issues. More

by Braunm7829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashiers , Corey Josephson
Aug 23, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that BMW of Orland Park consistently provides efficient and timely service. We appreciate your support!

August 22, 2024

Great service, I love the heads up with what to anticipate and clarity with explanations. The professional manner in which I am greeted and treated is very much appreciated. More

by ZMCOWSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin was outstanding
Aug 22, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're glad to hear our team provided clear explanations and professional service. Enjoy the ride!

August 22, 2024

This is my second BMW. I must say. I’ve never had an unpleasant experience. From check in, to service advisor, to the waiting room to completion. More

by TRG604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt the technician , Corey Josephson
Aug 23, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with BMW of Orland Park! We're delighted to hear that every aspect, from check-in to completion, has been consistently pleasant. Enjoy your second BMW!

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