Back

BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,600 Reviews

1,600 Reviews of BMW of Orland Park - Service Center

Sort by
November 05, 2024

I truly appreciate the new feature that they’ve added of sending a link to a video of a personalized summary of services needed on your vehicle. Helps build trust and credibility. More

by TYRONDA_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 06, 2024 -

BMW of Orland Park responded

We're delighted to hear that you appreciate the new video summary feature at BMW of Orland Park! Building trust and credibility with our customers is a top priority, and we're glad this addition enhances your experience. Thanks for sharing your feedback!

November 05, 2024

Jason was very easy to work with. He understood the problem I was trying to explain to him and he gave me great advice! He is a true professional!!!! More

by D.WRIGHT0456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

BMW of Orland Park responded

We're delighted to hear that Jason provided you with excellent service and advice at BMW of Orland Park! Our team takes pride in being professional and attentive, so it's great to know your experience reflected that. Thank you for sharing this feedback!

November 04, 2024

The staff at BMW Orland Park was very helpful and understanding. I appreciate all their patience while I was researching to purchase my first luxury car. Thanks so much to everyone for making this su More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Gertos
Nov 05, 2024 -

BMW of Orland Park responded

Claudia, we're delighted to hear that our team at BMW of Orland Park made your first luxury car purchase a smooth experience. Thank you for choosing us and sharing your positive feedback!

November 03, 2024

Mr. Jakubowski provided outstanding customer service. I love the comforting atmosphere of the remodeled areas. The informational video inspection of my vehicle was awesome. The ease of getting an immediate More

by MRSEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

BMW of Orland Park responded

We're delighted to hear that Jason and the team at BMW of Orland Park provided you with outstanding service! It's great to know you enjoyed our remodeled areas and found the video inspection helpful. We appreciate your feedback and look forward to serving you again in the future!

November 01, 2024

I’ve been buying cars there for years and the dealership and everyone I’ve felt with have been nothing less than exceptional! More

by EDURRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertous, Tony Scanlon, JJ Vock
Nov 03, 2024 -

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that our team consistently provides exceptional service. We look forward to serving you in the future!

November 01, 2024

I visited BMW service yesterday, very quick and accurate prognosis on my car's issues. Gave me direction what I should do next. And coffee maker there you must try. Unbelievable More

by EJSKWIRUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
Nov 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear our team provided a quick and accurate prognosis, and we're delighted that you enjoyed the coffee too. If there's anything else we can assist with, just let us know!

November 01, 2024

A great service experience from the moment you drive into the dealership. Both Mr. Hatchet and Mr. Jakubowski are tenured professionals, who provide you with comprehensive service options. More

by drjct288
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Hatchet and Jakubowski at BMW of Orland Park! We're delighted to know that their expertise made your visit exceptional, and we look forward to serving you again in the future!

October 31, 2024

great and fast service, recommended! ! I'll bring my BMW again. Great job Jason.Thanks More

by MARTIN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

BMW of Orland Park responded

Martin, thank you for recommending BMW of Orland Park and giving Jason a shout-out!

October 31, 2024

I have been a client of BMW Orland Park for many years! !! They are top notch for service and sales!! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Scanlon
Oct 31, 2024 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park. We appreciate the stellar review!

October 30, 2024

Jason was very pleasant, informative and professional. He kept me updated while my vehicle was being serviced and answered all of my questions with patience. More

by LATONYADPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

BMW of Orland Park responded

Latonya, we're delighted to hear that Jason provided such attentive service during your visit at BMW of Orland Park. Thank you for sharing your experience with us!

...
67
...