BMW of Orland Park - Service Center

Quick and good customer service. Did not wait too long, Very pleased with the overall experience Did not wait too long, Very pleased with the overall experience More

Professional, knowledgeable, honest, and with minimal wait time, what more can you ask for? It was a good experience all around! wait time, what more can you ask for? It was a good experience all around! More

Handled service work very professionally. paper work and checkout was easy. car was clean when returned to me. paper work and checkout was easy. car was clean when returned to me. More

This was my first time here and it was a very good experience. Tony was very professional and thorough. Everything was handled Efficiently and I really liked the video of the progress and status. experience. Tony was very professional and thorough. Everything was handled Efficiently and I really liked the video of the progress and status. More

Jason Jakubowski provided excellent service for my classic 1998 Z3 2.8. It had an unusual problem with an electrical module and he did a great job of keeping me informed during the diagnosis and repai classic 1998 Z3 2.8. It had an unusual problem with an electrical module and he did a great job of keeping me informed during the diagnosis and repair stages. So far, it appears to be top notch work by the technicians as well. More

Average wait time was communicated to be 1. 5 to 2 hours but I had to wait for 3 hours 5 to 2 hours but I had to wait for 3 hours More

excellant service Jason Jacubowski is the BEST Im very fussy about my car always perfect when get it back clean no dents no dings fussy about my car always perfect when get it back clean no dents no dings More

Brought x5 in for a simple issue. Thanks to my service manager James was able to get a same day appointment for my issue and was in and out in less than 4 hours. Thanks to James Hacke Thanks to my service manager James was able to get a same day appointment for my issue and was in and out in less than 4 hours. Thanks to James Hackett, I'm always well taken care of and my issues addressed. More

service is absolultye horrible jason the advisor specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even thou specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even though its under warranty, sales is awesome, good people to work with but i hate to say this i would never come back there because of the service department More

Dion provided great service! Really easy to get a loaner. Service was fast. Only reason it is 4 stars instead of 5 is I really feel BMW should be washing the outside of cars be Really easy to get a loaner. Service was fast. Only reason it is 4 stars instead of 5 is I really feel BMW should be washing the outside of cars before they return them to you, as this is standard practice at a lot of dealerships. More