BMW of Orland Park - Service Center

My 2020 BMW X6M was involved in an accident in January and sent to Crash Champions in Crestwood for repairs. Though they were good for replacing what was damaged, they could not seem to figure out why my and sent to Crash Champions in Crestwood for repairs. Though they were good for replacing what was damaged, they could not seem to figure out why my engine light kept coming on or why it seemed to idle high or ride noticeably rough. Crash Champions took my vehicle back and sent it to BMW in Orland Park, where they not only repaired the damaged louvers in my grill but noticed that my engine mounts were damaged as well. The vehicle seemed near perfect after their repairs except that my steering wheel was not properly aligned with the wheels. Crash Champions thought that they could have the vehicle aligned somewhere else but that proved to be wrong and my vehicle had to go back to BMW for a proper alignment. In the end, there is no compromise to good repair work as the repair staff at BMW in Orland Park have proven. My vehicle now rides like new again thanks to the BMW staff. Thanks More

Service was exceptional very informative. Staff was very courteous and prompt. Highly recommended thank you Staff was very courteous and prompt. Highly recommended thank you More

Terribly Disappointed! We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long sto We visited on the Orland location on 6/21/24 and sadly waited onsite for a tire repair/change and window inspection from 9:30 am to 4:30 pm. Long story, short Corey gave little to no updates, insisted we contact the warranty office on their behalf and did not follow through with us. Each time we attempted to check in Corey was either on another call, lunch break or some “meet up” in the garage work area. Regrettably, this was the worst service we’ve received at BMW Orland Ziegler. I’ve never felt so invisible in my entire life! I believe in 2nd chances but I’m just not sure how Corey or Ziegler can redeem this subpar neglectful service. More

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I charge again More

Very professional and exceeded all expectations. Towing company recommended did an excellent service and also exceeded all expectations Towing company recommended did an excellent service and also exceeded all expectations More

Tony is so attentive to details: Tony is fast and efficient; great customer service : I love going to BMW Orland efficient; great customer service : I love going to BMW Orland More

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back Repeat customer and will always come back More

I came in to get my seatbelt restraints light fixed i paid for a diagnostic test and as soon as I got home my light was back on.. smh paid for a diagnostic test and as soon as I got home my light was back on.. smh More

Very pleased with the quick service. Updated on progress and received a loaner car for the time car was in for service Updated on progress and received a loaner car for the time car was in for service More

I was very pleased with the reception from service advisor Nicholas Shellberg when I arrived for my oil and filter change appointment at Zeigler BMW of Orland Park. He advised of all maintenance due a advisor Nicholas Shellberg when I arrived for my oil and filter change appointment at Zeigler BMW of Orland Park. He advised of all maintenance due at this time for model year. More