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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,369 Reviews

1,369 Reviews of BMW of Orland Park - Service Center

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April 04, 2024

I have always had great service at Ziegler. Richard Pool is a wonderful service advisor. He handled everything well; fast, friendly, professional, and well done. More

by LillE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
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Apr 04, 2024 -

BMW of Orland Park responded

Lille, we're so glad to know that Richard and the team at BMW of Orland Park provided you with excellent service. Thanks for your kind words!

April 04, 2024

Service is fast quick turn around. But had to return for multiple inspections that should’ve been handled in just 1 visit. More

by KEVINOLDS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and Jason in Service
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Apr 11, 2024 -

BMW of Orland Park responded

Kevin, we appreciate your feedback and we're glad to know that you found our service fast at BMW of Orland Park. We apologize for the inconvenience caused by multiple inspections and will work on improving this aspect. Thank you!

April 03, 2024

Service writer Jason Jakobowski is the best He is knowledgeable and always has the customer’s best interests as a number one concern More

by Ed53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jakobowski
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Apr 04, 2024 -

BMW of Orland Park responded

Ed, we're glad to know that Jason was able to provide you with top-notch service here at BMW of Orland Park. Thanks for recognizing his efforts and sharing your experience!

April 03, 2024

They were very kind and friendly And very attentive to the client And helpful thnanks. More

by MARCOSELDUQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 03, 2024 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team earned your five stars. Thanks for working with us!

April 02, 2024

Everything was perfect and professionally done I was highly satisfied with my service and everyone there More

by TIMAUSTIN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
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Apr 02, 2024 -

BMW of Orland Park responded

Tim, we're so glad to know you had a perfect experience at BMW of Orland Park. Our team is always here to provide professional service and ensure your satisfaction!

April 01, 2024

Dion was great. I had a very long wait. He kept me informed and provided me with transportation to take care of other obligations while I waited. More

by KB
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dion
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Apr 01, 2024 -

BMW of Orland Park responded

We're glad to know Dion was able to assist you during your wait at BMW of Orland Park. Providing top-notch service is our priority, and we appreciate the feedback!

March 31, 2024

Jason J is the bomb. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. More

by STEVE@ROMASPORTSCLUB.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason jacanowski
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Apr 01, 2024 -

BMW of Orland Park responded

Steve, we're delighted to know that Jason has been able to provide you with efficient and timely service at BMW of Orland Park! It's great hearing how much you enjoy working with him. Thanks for being a loyal customer — we appreciate your support!

March 31, 2024

I brought my car in for service on a recall issue. Scheduling was easy to meet my needs and my car was ready when I expected it to be. Everyone I worked with was fine. More

by BENNITT19831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 01, 2024 -

BMW of Orland Park responded

We're glad to know that your recall service went smoothly at BMW of Orland Park. We appreciate you taking the time to share your experience and are here for any of your future needs!

March 30, 2024

Great service as always! Nick was very helpful! We appreciate it! Had brake lines flushed all great! More

by KARENALEMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Accettura
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Apr 01, 2024 -

BMW of Orland Park responded

We are glad to hear that Nick provided an excellent brake service. Thank you for choosing BMW of Orland Park!

March 29, 2024

Just in for 10,000 check up and oil change. No issues. Dealership under construction so should be back to normal after construction for guests to wait. More

by EEADAMS1
Recommend Dealer
Yes
Employees Worked With
Corey
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Mar 29, 2024 -

BMW of Orland Park responded

We appreciate your understanding during our construction phase at BMW of Orland Park. It's great to know that your 10,000-mile check-up went smoothly! We're looking forward to welcoming you back in our updated space soon.

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