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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
922 Reviews

922 Reviews of BMW of Palm Springs - Service Center

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October 15, 2023

Super efficient and friendly employees—my yearly service with a car was included, ninety minutes! More

by mrglasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're glad you had a positive experience with our efficient and friendly employees during your yearly service. Your satisfaction is our priority.

October 14, 2023

Juan was great. Service performed on time with excellent videos, xxx xxx xxx xxx xx xxx More

by timcelesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More

by lizannpalmsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Outstanding service, appreciate the helpful staff, very personable. Sandy kept me informed and helped me through entire repair... More

by hamiltonofdrums
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

I have been driving a BMW for over 30 years. Most purchases were from BMW Palm Springs. Brad Williams is the BEST. More

by RITATHEREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rock, Doug Clark
October 14, 2023

Juan Shanchez and BMW Palm Springs always having Great service and very friend and pro. More

by grace_y_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for acknowledging Juan Sanchez and our team for their great service and professionalism. We're committed to delivering a consistently positive experience. Your feedback helps us identify areas for improvement, and we're dedicated to ensuring your future experiences exceed your expectations. If you have further details to share or specific concerns, please don't hesitate to reach out. Thank you for choosing BMW Palm Springs. We look forward to serving you with excellence in the future.

October 14, 2023

Ibrahim was very helpful. Video by the mechanic was invaluable in making a decision on the repairs. These guys are very good. More

by stevepuls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
October 13, 2023

Good service, great staff. This was my first time brining my car to this location for routine maintenance. Appreciated the Lyft ride to an appointment and back while they wor More

by stacyepratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
October 13, 2023

Lives up to the standards of BMW and how drivers experience the performance of their vehicles. More

by NRIPINDERSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

They perform very high to my service expectations. Easy to deal with and answer any questions. More

by bball4tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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