BMW of Palm Springs - Service Center

Lives up to the standards of BMW and how drivers experience the performance of their vehicles. experience the performance of their vehicles. More

Amazing Service and attention to detail. From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an a From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an awesome job and I would highly recommend BMW of Palm Springs. I am certain I will be back. More

Excellent experience, Clean facility, Good coffee lounge and very good customer service Thank you Savanna and very good customer service Thank you Savanna More

This was my second time in bringing my X3 to this dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in t dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in the same level. I do not find the staff at Palm Springs as responsive and customer oriented as Fairfax BMW. I have owned BMW's since 1971 and dealt with numerous BMW dealers, and I find PS not at the same level. Maybe, it is because PS is the only dealer in this area and they have the market base. I hope that the overall service experience improves since I am thinking of getting a new BMW in 2024 and do not want to have the same experience if I buy a car from PS BMW. . More

dealership is close in proximity to my home but most importantly dealership personnel are professional, knowledgeable and take care of my problems. importantly dealership personnel are professional, knowledgeable and take care of my problems. More

Awesome service. They fit me in and completed the job quickly. Everyone was professional and friendly. Also, very beautiful showroom. They fit me in and completed the job quickly. Everyone was professional and friendly. Also, very beautiful showroom. More

Very pleasant experience when I took my car in for maintenance. They responded to texts promptly and I knew what was going on at all times. maintenance. They responded to texts promptly and I knew what was going on at all times. More

Failed to repair AC problem on my X5 while under warranty. Failed to repair suspension or ? scraping on my M4 while under warranty. High prices and poor quality. warranty. Failed to repair suspension or ? scraping on my M4 while under warranty. High prices and poor quality. More

Bmw of palm springs does a good customer service. The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks More

Great Service! Very efficient and professional. Savanna was great. Would use her again. Vehicle is still new, only 5,000 miles so hopefully same service qualit Very efficient and professional. Savanna was great. Would use her again. Vehicle is still new, only 5,000 miles so hopefully same service quality as the car gets older! More