BMW of Palm Springs - Service Center

Failed to repair AC problem on my X5 while under warranty. Failed to repair suspension or ? scraping on my M4 while under warranty. High prices and poor quality. warranty. Failed to repair suspension or ? scraping on my M4 while under warranty. High prices and poor quality. More

Very pleasant experience when I took my car in for maintenance. They responded to texts promptly and I knew what was going on at all times. maintenance. They responded to texts promptly and I knew what was going on at all times. More

Amazing Service and attention to detail. From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an a From my initial interactions all the way through the service process, everyone was extremely polite, courteous, and friendly. Savanna King did an awesome job and I would highly recommend BMW of Palm Springs. I am certain I will be back. More

Excellent experience, Clean facility, Good coffee lounge and very good customer service Thank you Savanna and very good customer service Thank you Savanna More

This was my second time in bringing my X3 to this dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in t dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in the same level. I do not find the staff at Palm Springs as responsive and customer oriented as Fairfax BMW. I have owned BMW's since 1971 and dealt with numerous BMW dealers, and I find PS not at the same level. Maybe, it is because PS is the only dealer in this area and they have the market base. I hope that the overall service experience improves since I am thinking of getting a new BMW in 2024 and do not want to have the same experience if I buy a car from PS BMW. . More

dealership is close in proximity to my home but most importantly dealership personnel are professional, knowledgeable and take care of my problems. importantly dealership personnel are professional, knowledgeable and take care of my problems. More

Awesome service. They fit me in and completed the job quickly. Everyone was professional and friendly. Also, very beautiful showroom. They fit me in and completed the job quickly. Everyone was professional and friendly. Also, very beautiful showroom. More

Sandra is great. She is very helpful and great at her job. A+ thanks Sandra She is very helpful and great at her job. A+ thanks Sandra More

Great service and excellent communication! Sandy Monson is a fine person to work with. She phoned me regularly. Sandy Monson is a fine person to work with. She phoned me regularly. More

The Serviice team did a good job. Texting updates made it a good experience. Will use them again. Texting updates made it a good experience. Will use them again. More