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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
922 Reviews
Call Service Center (760) 699-2500

922 Reviews of BMW of Palm Springs - Service Center

Sort by
July 27, 2022

So far the sales and service teams at bmw of palm springs have been very attentive More

by rbwalsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2022

I have gotten all my service for my 535XI at BMW Palm Springs. Chris Hapner is an excellent service representative. More

by mjcowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2022

Sandy was great. It was easy to schedule my appt. The car was finished on time. And everyone was very friendly. More

by bkjames
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2022 -

BMW of Palm Springs responded

Thank you for your kind words! We're so happy to hear that Sandy was great to work with and that your car was finished on time. We hope you'll come back and see us soon!

June 21, 2022

Love the people and service here at PS BMW. Always feel well taken care of. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Gonzales
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Jun 22, 2022 -

BMW of Palm Springs responded

Thank you for choosing to service your BMW with us here at Palm Springs, Julie. I'm glad to hear that you appreciate our team and their service--they will be thrilled to know they are providing an excellent experience for you. We hope to see you again soon!

June 09, 2022

This dealership always provides excellent service! I always have great interaction with all employees. I would recommend to all my friends and family! More

by Markhapner757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs, Mark. We're glad to have you as a customer and appreciate your kind words about our dealership and employees. We hope you'll continue to choose us for all your automotive needs. Thank you for the recommendation, and we look forward to serving you and your friends and family in the future.

June 06, 2022

The service in this BMW is the best I have ever had and that after having 14 different BMW’s from 3 different dealerships! More

by Haedt.ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

BMW of Palm Springs responded

Thank you for choosing to service your vehicle with us! We're glad to hear that you have had such a positive experience with our team and that the service you received exceeded your expectations. We strive to provide each and every one of our guests with an exceptional level of service and we are thrilled to know that we succeeded in doing so for you. We hope you'll continue to choose BMW of Palm Springs for all of your automotive needs and look forward to serving you again soon.

May 26, 2022

Sandy was 100% awesome. Took care of our concerns immediately. Excellent service, will return for service. More

by avelazquez_jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs. We're happy to hear Sandy was able to take care of your concerns and provided excellent service. We hope you'll come back and visit us for all your future service needs. Thank you for the kind words!

May 26, 2022

Good people, great service. They really make the experience easy. It’s a first class operation More

by rgcone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs. We're glad to have you as part of the BMW family and appreciate your kind words about our team. Our goal is to make the experience easy for you and provide first-class service. We hope to exceed your expectations each time you visit us. Thank you for your business and we look forward to serving you in the future.

May 19, 2022

BMW Palm Springs always a. Above and beyond for me! Venisha and Sandy gives me stellar service every time! 😊😊 More

by Designerman14@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're thrilled to have you as a customer and we appreciate your kind words about Venisha and Sandy. They are both amazing employees and we're very lucky to have them on our team. We hope you'll enjoy your new car for many years to come! Sincerely, BMW of Palm Springs

May 07, 2022

High quality service. The car is running great! The staff is well trained and does a good job. More

by claim-04.jacuzzi
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

BMW of Palm Springs responded

Thank you for choosing BMW of Palm Springs! We're so glad to hear that you're enjoying your car and our service. Our team is passionate about providing high-quality care, and we're happy to know that we're meeting your expectations. Thank you for the kind words and for choosing BMW of Palm Springs. We hope to see you again soon!

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