BMW of Peabody

I have always received over the top service from your team and from Jamie McCoy in particular. Jamie keeps me informed of upcoming service issues and other matters and, in this case, took care of things team and from Jamie McCoy in particular. Jamie keeps me informed of upcoming service issues and other matters and, in this case, took care of things when I was buying my car out of its lease. As always, Jamie bent over backwards to accomodate my schedule and timing and made the entire process painless and actually enjoyable. He kept me informed about the process at all times, had everything ready to go when I got there to sign documents, drop off my car and then pick it up after certification and plating, and he and Wendi worked together very well in finalizing everything and getting me on my way. The car looked brand new when I picked it up and I was very happy with the service I received. There are not many businesses like yours where it is a pleasure to visit and where you feel as welcome as you do at BMW of Peabody. In my opinion, Jamie is key to that feeling and atmosphere and I would not hesitate to recommend him to anyone thinking of buying a BMW. Certainly, when it comes to me buying a new vehicle, we will be back to see Jamie without hesitation. -Mike Wirvin More

Buying a new car is not my favorite thing, especially when I was very happy with the one I had. However, given it was a lease, it was time to get into something new. Even though we loved our BMW, we th when I was very happy with the one I had. However, given it was a lease, it was time to get into something new. Even though we loved our BMW, we thought that we might try another brand. After a few visits to a number of other dealers, my head hurt! We should have just not bothered. Coming back to BMW in Peabody, MA and having Jamie McCoy"s help was what we should have done in the first place. What were we thinking! The entire process was very customer friendly…Jamie just made it easy! Not only did we get a new car but I did not even have to drive my returning car in for the inspection. This has been a tough year on many levels…thanks to Jamie for making this process not be one in the tough category. Given the economic conditions, caring for your customers will go a long way. More

BMW of Peabody was a positive place for me to buy my new car. Kevin Barkhouse has the distinct personality of being assertive but not pushy when it came to selling me my car. I was very impressed with his car. Kevin Barkhouse has the distinct personality of being assertive but not pushy when it came to selling me my car. I was very impressed with his knowledge of the car, its options, and which options were best for me. He has a magnetic personality and a good sense of humor. He stayed in touch with me every day until the car arrived and until I received the car. I feel I got a pretty good price on the car and we were able to negotiate a bit. The most important thing about this dealership is its quality of work. They exude excellence in every way. Not only is their product excellent but their approach in selling it to you is the same. I picked my car up in the middle of a huge snow storm. I felt Kevin was as nervous about the snow as was I!!! When he saw me off with my new car he was proud and devoted. I guess, to sum it up, this dealership combines excellence and professionalism with small town caring and concern and I would recommend this dealership to anyone wanting to buy a quality car from a quality dealer. More

My overall experience with the dealership was one of utmost professionalism and my buying experience a total pleasure as well! I fell in love with a 328i coupe that I saw on-line. I had been researchin utmost professionalism and my buying experience a total pleasure as well! I fell in love with a 328i coupe that I saw on-line. I had been researching various dealers to see what they offered, but friends and work colleagues emphasized that this dealership was the ultimate in service. I took the car for a test drive and decided to purchase it that day. Kevin Barkhouse,was a pleasure to work with and keeps in touch with me via email to make sure all is well. I was very impressed with everyone at the dealership and with the level of service I receive from them. My husband is already looking forward to our next BMW, I would most definitely recommend BMW's and BMW of Peabody. More

In these times of change and a tight economy, it means a great deal how you look at a large purchase such as an automobile. The men and women at BMW Peabody make you feel very much like family. In every asp great deal how you look at a large purchase such as an automobile. The men and women at BMW Peabody make you feel very much like family. In every aspect of the purchase of my certified pre-owned BMW I was made to feel very much at ease. Upon the commitment of the purchase price that was negotiated, I was treated very professionally. My Salesperson. Mr. Dan Chase, went out of his way many time to call me, answer my phone calls and even made time for a second test drive. I was introduced to my finance person and my service representative. The experience was one I had never felt or seen before in purchasing a vehicle. The transaction to finalize my purchase was very well detailed, I had to do nothing except sign and drive. All Registration and Insurance work was done for me. My car being used had a few minor scratches that were brought to my attention before taking ownership, and this is where the dealership goes way beyond my expectations. A loaner car was provided to me at no charge and the car was detailed to perfection. I look forward to many happy years of ownership. I highly recommend the family of BMW Peabody for the purchase of a new or used BMW, it is an experience you will not believe. I Thank the men and women of BMW Peabody for making me feel like a member of their family. This is another reason BMW is the Ultimate Driving Machine. More

Corey Dylen was the most responsive and professional salesperson I have ever met. He made the transaction very smooth for me and I consider myself a difficult customer. I told him the price I was willin salesperson I have ever met. He made the transaction very smooth for me and I consider myself a difficult customer. I told him the price I was willing to pay and he did an extensive search for me, found the car I wanted and gave me the best price. By-the-way, I was shopping between 3 other dealers and the service I got from Corey was the best. Anthony More

Great dealer. Scott was very straight forward. No long waiting while he had to speak with the manager. Great time to buy a car right now, especially the certified preowned. I got a certified preowned 3 waiting while he had to speak with the manager. Great time to buy a car right now, especially the certified preowned. I got a certified preowned 3 series convertible. Car was in mint condition as described and advertised. More

The team at BMW of Peabody made a typically stressful process a very pleasant experience. I relocated from the Boston area down to North Carlina several years ago and I have not been able to find a deal process a very pleasant experience. I relocated from the Boston area down to North Carlina several years ago and I have not been able to find a dealership down here that is as customer-oriented. As a result, when I needed to purchase another car, my first choice was to work with BMW of Peabody. Within two weeks of the first call describing my ideal car, I was driving my 2006 325xi back down to NC. During those two weeks, they emailed me pictures of cars they thought I would like based on my description along with what they considered the pros and cons of each car. Because I have always had such a positive experience with this dealership, I trusted their opinion and bought the car sight-unseen. I would highly recommend Marshall Cabot and his team at BMW of Peabody if you are looking for a dealership that truly values their customers. More

I was looking to buy my first car and Corey went above and beyond to make sure I found one that was right for me. Since it was my first time looking for a car, I did not know what to look for, what I need and beyond to make sure I found one that was right for me. Since it was my first time looking for a car, I did not know what to look for, what I needed, quality, price ranges, etc. I put all of my trust in Corey and he found me the perfect car. After figuring out what would be best for me, Corey called me about a recent trade-in that he thought I would be interested in. It was just what I was looking for and I brought it home with me the next day. Corey was beyond helpful. He sat in the car with me and showed me every button and every little detail I should know about. He has called a few times to follow up and make sure everything was going well (which i greatly appreciated). I couldn't be happier or more satisfied about my first experience looking for a car and I owe it to Corey. He is a fine salesman and I would recommend him to anyone looking for a car. More

Jamie McCoy is like no other! This is the second BMW Jamie McCoy is like no other! This is the second BMW I've bought from BMW Peabody. And although the first experience was well above average of any Jamie McCoy is like no other! This is the second BMW I've bought from BMW Peabody. And although the first experience was well above average of any other dealership in the area, my second purchase this time from Jamie set a new standard! I've since recommended 3 other people to Jamie all who have bought cars from him. The car I bought from Jamie started out a lease that I then decided to purchase. Jamie went above and beyond to make sure everything on the car was perfect when he delivered it to me with the title. I haven't since I met Jamie had to set foot in the dealership, unless to see what the new models are, as Jamie picks up and delivers my car. Service I didn't know existed outside of the 100k+range. See Jamie McCoy. More