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BMW of Peoria
Peoria, IL
114 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 114 reviews
March 29, 2021
I came in the the Peoria BMW to look at a couple of cars I saw on their web site and I was totally surprised by the kindness I was treated with. Neal was a professional and polite salesperson, he came righ I saw on their web site and I was totally surprised by the kindness I was treated with. Neal was a professional and polite salesperson, he came right out and greeted me, giving me all the information I needed and some! He was knowledgeable about every question I asked. I will definitely be back to buy the car when I'm ready. I'll make sure that Neal is the person that sells it to me. My over all experience at BMW of Peoria was excellent! Holly H More
by Holly
Employees Worked With
Neal Parod
Helpful March 29, 2021
Neal was great to work with. The transaction was quick and easy. The price was fair on the new car and on the trade. I would definitely purchase a car from Neal again. and easy. The price was fair on the new car and on the trade. I would definitely purchase a car from Neal again. More
by jtbuss73
Employees Worked With
Neal Parod, Jim Schertz
March 26, 2021
Everyone at the dealership was extremely kind and spent a significant amount of time with us. The dealership was extremely clean and well organized! Several follow-up calls, emails & texts were received prio significant amount of time with us. The dealership was extremely clean and well organized! Several follow-up calls, emails & texts were received prior to & after our purchase to help answer any & all questions that we had. More
by Princess Buttercup
Employees Worked With
Ken Reardon, Client Advisor
February 28, 2021
Clinton and TJ Leman are amazing! I drove all the way down from Chicago 2+ hours because their customer service was great! TJ made sure he went over every aspect of the car with me before I even made the down from Chicago 2+ hours because their customer service was great! TJ made sure he went over every aspect of the car with me before I even made the trip. When I got there the car was washed and waiting for the test drive! They gave me all the records for it and were very reasonable with the price! Thank you guys and I will be coming to you whenever I am looking for another car! You’ve earned a customer for life! More
by Jshalabi1997
Employees Worked With
TJ Leman, Clinton Leman
December 31, 2020
Just an unbelievable dealership. Beautiful diverse inventory of cars in a gorgeous dealership. The entire staff was professional and personable. Ken Reardon made the entire process and 3 hour worth it inventory of cars in a gorgeous dealership. The entire staff was professional and personable. Ken Reardon made the entire process and 3 hour worth it. Wow, just a great sincere sales associate. Definitely using BMW of Peoria for all my BMW purchases More
by mlancaster2424
Employees Worked With
Ken Reardon, Clinton Leman, Jim Schertz, Ashley Aberle
December 31, 2020
I looked long and hard to find the best deal on a e drive vehicle. After visiting 9 dealerships in the state of IL I found the best offer, people, and experience in Peoria. I worked with Ken. Find that man f vehicle. After visiting 9 dealerships in the state of IL I found the best offer, people, and experience in Peoria. I worked with Ken. Find that man for your next new car. More
by M J
Employees Worked With
Ken , Clinton Leman
December 16, 2020
Horrible service- over priced. I took my car here for an inspection the moment I got it- they confirmed there were no issues other than a $500 part that needed replaced- a week later my alternator belt fell inspection the moment I got it- they confirmed there were no issues other than a $500 part that needed replaced- a week later my alternator belt fell off- they claimed it was from water and puddles but it hadn’t rained.. afterwards my car was making weird noises so I took it back.. they fixed the wrong thing and my car was still making the noises so I took it back... after days of being in their shop... I finally got it back after having to ride with the mechanic to ensure he was working on the right thing this time.. Then I had a radiator leak. I was quoted $1300 to fix so I paid it... $1900 to be exact. There also was a problem with my heat and I was quoted $2700 to fix (we all know that would have been $5k by the time they were finished) I declined. Finally got my car back after a week or so and my radiator was still leaking... Heat was still only working on one side. Called to make a complaint and no one really cared just wanted me to bring my car back in so they could mess something else up. I called a local mechanic (I don’t typically trust people but his reviews were amazing) took my car in and it was diagnosed within 5 mins!!! And was rectified within hours... he even gave me the part that needed to be replaced so I’d know exactly what was wrong with my car and I have a lifetime warranty... He fixed my heat for $300 (now it’s too hot lol) and my leak fixed all for under 1/4 of the price I was quoted at bmw in a fraction of the time. I’m not saying BMW Is a bad store and this review should not at all have any impact on the sales department however, the service department is horrible!! Chad and Ryan both would not admit their mistakes, instead, they make excuses as if they are the ppl doing the labor on these cars. And Ryan’s response was... “we are already paid” Times are rough... money is short for a lot of businesses- but the customers should never have to pay for a company’s short comings! I will NEVER bring my car here again and I would suggest you do the same!! Check your reviews!! More
by meiasada
Employees Worked With
Chad and Ryan
November 09, 2020
John Rumley was awesome. He made sure the cars I wanted to see were there and detailed. Will definitely go to BMW of Peoria again. to see were there and detailed. Will definitely go to BMW of Peoria again. More
by CARRIE
Employees Worked With
John Rumely, Clinton Leman, Christopher Wood, Michael Leman, Abbigail Worlow, Jim Schertz, Ashley Aberle
September 17, 2020
I worked with Blake Hutter in obtaining pricing on a brand new X3. He was extremely professional, prompt with a very strong offer, and wasn't overbearing in multiple contact attempts. He reached out a brand new X3. He was extremely professional, prompt with a very strong offer, and wasn't overbearing in multiple contact attempts. He reached out a couple of times, and then gave me space to make a decision. Ultimately, I purchased a different car from a different dealer. But, it wasn't because of Blake. At the last minute, I came across my dream car, and I purchased it. If you are looking for a car, I think you would do well by contacting Blake and working with him. I highly recommend him! More
by rgaikis
Employees Worked With
Blake Hutter
September 15, 2020
I just recently moved to Peoria and I had my eyes on a BMW that was in Bloomington. TJ Leman was a great Sales Associate by getting the car to Peoria for me to test drive. He is very thorough and cares ab BMW that was in Bloomington. TJ Leman was a great Sales Associate by getting the car to Peoria for me to test drive. He is very thorough and cares about his customers. I walked out with a beautiful M3. Thank you TJ and I look forward to continue giving my business to him and BMW of Peoria. More
by Collin M
Employees Worked With
Clinton Leman
