BMW of Ramsey

I was looking to buy my first BMW and after researching the NJ area I decided to go to Prestige because of the very large selection of CPO vehicles they have. Dealing with Anthony Polisena was a pleasure a the NJ area I decided to go to Prestige because of the very large selection of CPO vehicles they have. Dealing with Anthony Polisena was a pleasure and the whole experience exceeded my expectations; being a first time BMW buyer Anthony showed us many vehicles and explained the differences between models and options helping me find the right car for my taste and budget. The whole operation was also very transparent financially. If you are looking for your next Bimmer new or used definitely first visit Prestige and ask for Anthony. More

dealer tI was looking for a used vehicle on line and saw that your place had exactly what I was looking for. I spoke with the wice, once at around 930am and then again at 11am and was reassured that the ve that your place had exactly what I was looking for. I spoke with the wice, once at around 930am and then again at 11am and was reassured that the vehicle was not sold. I live over 60 miles away from your place. It took me over 1 hour to get there. I waited over 1 hour to get help because the dealer was helping someone else. After they were done with that customer, they told me they sold the car. The disappointment was tremendous. I did buy another vehicle but the feeling was not the same. I just settled for the car I bought because I came so far. I know the dealer really didn't care. The only thing that is important is that they make their sale. I was mislead about the warranty, when there is none and then to add to insult I find out I have a vehicle with no manual. Maybe these things don't seem important to them, but they are to me. The dealer would have been better to deal with if there wasn't so much dishonesty going on. I should have been told when I called initially that they could not hold onto the car until I got there, instead I was told they put the key aside for me. Even though the dealer tried to be nice, the damage was done. He tried to constantly persuad me about the car I purchased. It didn't matter how I felt. It is always about money and making the sale. I have many friends and family in your area that drive BMW and would have recommended your place if it wasn't for this negative experience More

I was "stopping by" the Prestige BMW dealership on a Thursday night at around 5pm and I was patiently waiting to speak with a sales associate after being greeted by a friendly receptionist. My 2 year o Thursday night at around 5pm and I was patiently waiting to speak with a sales associate after being greeted by a friendly receptionist. My 2 year old daughter was with me... That is when I met Ruben. I ended up buying a Pre-owned 535Xi from Ruben after about 4 visits... Ruben was first class, friendly, patient, helpful, and consultative. I felt like I was buying a car from my favorite uncle. Why did I go back four times? Ruben wanted me to be happy with my purchase. He never pushed me to "buy today". He could sense that I was not entirely sure what I wanted. This is how buying a car should be. Great coffee and a courteous staff too! I look forward to coming back for my first service! By the way...I later found out that Ruben was on his way home, with keys in hand, on that first Thursday. He saw me waiting and didn't want me to have to wait. Thanks Ruben! More

Freddy was a pleasure to work with. I would highly recommend him to anyone who is looking to buy a car. I found this dealership to have the best selection and prices in the NJ/ NY area. The entire sta recommend him to anyone who is looking to buy a car. I found this dealership to have the best selection and prices in the NJ/ NY area. The entire staff was very friendly and accommodating. I am a first time BMW owner, and very happy. Call Freddy! More

Great experience, staff was very helpful and informative. Good follow-up so far as well. The car was priced and delivered as expected. A tour of the dealership was provided so I know exactly where to go when Good follow-up so far as well. The car was priced and delivered as expected. A tour of the dealership was provided so I know exactly where to go when service may be necessary. The salesman even picked me up at the train station to make getting to the dealership very easy. More

I picked up my 2011 X5 5.0 tonight from Lori Asserson. This is the 12th or 13th car that I have purchased through Lori since the 90's. Over the years I and my family have gotten to know and respect her o This is the 12th or 13th car that I have purchased through Lori since the 90's. Over the years I and my family have gotten to know and respect her over the years. I look over a car, tell her what I want and the deal is made. No questions. Period. I have gone to other dealerships to see the prices they offer and after bargaining with them, I return to Lori and am given a price within dollars of their offer! I wouldn't even consider working with anyone else. She is there for my needs even after I take delivery of the car. If I have ever needed something done on the cars, I have gone to her and she takes care of it. I would give her a 200% rating if I could. The service staff is also excellent. I usually can call for an appointment and I am given one thats fits my schedule. Usually I need one at the last minute. With them, it never seems to matter. They take my car right away, offer a loaner if I need one and I usually get the car back, fixed properly the FIRST time, the same day.I don't think there are many dealorships as fine as this one. More

Frank worked with us to ensure that we received the vehicle we wanted for the price we wanted. He was knowledgeable about all aspects of the vehicle, made us feel welcome and did everything he could t vehicle we wanted for the price we wanted. He was knowledgeable about all aspects of the vehicle, made us feel welcome and did everything he could to accomodate us. The finance staff, reception staff and all that we came into contact with were professional and courteous. I would recommend Frank to anyone. More

Of all the years, buy/leasing cars, this was the best experience. Lori is the best salesperson i have ever worked with. Everyone there is so friendly and helpful. I recommend this dealership first before experience. Lori is the best salesperson i have ever worked with. Everyone there is so friendly and helpful. I recommend this dealership first before you go anywhere else. And be sure to ask for Lori Asserson. More

Dave was an extremely friendly salesman who continued to keep in touch with me after the sale to ensure I was enjoying my new car. Before leaving the dealership with my new car, he showed me every detail of keep in touch with me after the sale to ensure I was enjoying my new car. Before leaving the dealership with my new car, he showed me every detail of the car and answered all my questions. He sold me a great car and I would love to work with him again if I plan to get a new BMW. More

Lori is fabulous...she is very helpful and considerate to what i was looking for in my new car. she has a terrific personality and i have bought several cars from her and i will continue to do so in the fut what i was looking for in my new car. she has a terrific personality and i have bought several cars from her and i will continue to do so in the future. i am extremely happy with my new BMW M3... More