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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,515 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,515 reviews

May 15, 2023

Ted Contoleon is always amazing to work with. Always makes sure my cars are in and out in the least amount of time and is extremely responsive with any questions I have. More

by coreygardner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 16, 2023 -

BMW of Ramsey responded

Hey Corey, it was great to have you back at BMW of Ramsey for service. As always, it was a pleasure working with you. We appreciate you sharing the quality and timely level of service consistently provided by our team member, Ted, and are already looking forward to your next visit.

May 14, 2023

From scheduling to reception to completion of work in timely manor BMW Ramsey service was spot on. More

by mbotodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Pinero
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May 15, 2023 -

BMW of Ramsey responded

Hearing that our team remained spot-on from scheduling to service completion makes our day! Thank you for choosing to work with BMW of Ramsey.

May 14, 2023

Very pleasant personnel and very responsive . Purchase went smoothly. Car was ready in less than 48 hours. More

by CGFLAKER
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Nussberger
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May 15, 2023 -

BMW of Ramsey responded

Congratulations on your new vehicle! Providing you with a timely, responsive and smooth car buying experience was our pleasure. For any future needs, we hope you will continue to keep BMW of Ramsey in mind.

May 14, 2023

I was expecting the car to be washed when u got it from service. both Times, it was not washed More

by Tomh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

BMW of Ramsey responded

Hi Tom, I regret to see a complimentary cleaning was not performed at the time of your service. I certainly understand your disappointment and would like to share my apologies on behalf of our team. I can assure you your feedback will be shared in hopes of improving future experience, and encourage you to reach out to me directly should you wish to discuss further. Jim Crowe 551.777.5590 Service Director

May 14, 2023

Exceptional service! Always willing to accommodate my schedule to have my car serviced and comes back to me immaculate!! More

by GMARIE328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contoleon, Ted
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May 15, 2023 -

BMW of Ramsey responded

Our team will always be happy to find a service time that works with your schedule. Thank you for sharing all of the aspects you have valued most in your services here at BMW of Ramsey. The kind feedback is appreciated more than you know.

May 13, 2023

My service manager, Anna is the best! I appreciate her attention to the needs of me and my vehicle! More

by JEHA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to BMW of Ramsey for service. We are pleased to know Anna provided you with excellent care, and will be sure to pass your kind comments along to her. When your next service is due, Anna and team hope to be working with you again!

May 13, 2023

Kenny the service representative was extremely helpful and worked hard to keep me informed on every step regarding the service of my car More

by ajax4328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 15, 2023 -

BMW of Ramsey responded

Hello, thank you for the kind review. Our BMW of Ramsey team is happy to have provided you with a helpful, informative and communicative service experience. We greatly appreciate you choosing to work with us and hope to have you back.

May 13, 2023

The service team was professional, communicative and friendly. This was my best experience in the seven years I’ve been a customer. More

by JACX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny from Ramsey Service Dept 5 stars
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May 15, 2023 -

BMW of Ramsey responded

It is great to read that after seven years of service you have only found our services to improve. It has been a pleasure having you as a loyal customer here at BMW of Ramsey and we look forward to several more.

May 13, 2023

Jorge was very helpful and attentive to helping me in the buying process. I purchased a 2014 Audi A7 . They provided any and everything I asked them for about the vehicle. Thanks More

by KScott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Pinero
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May 15, 2023 -

BMW of Ramsey responded

Thank you for shopping our inventory here at BMW of Ramsey! Jorge and team are happy to have helped you with the purchase of your Audi A7, and we hope to be working with you again in the future.

May 13, 2023

Great service, my service advisor Ted Contoleon provided exceptional service. The waiting area was excellent and allowed me to work. More

by ed.polanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 15, 2023 -

BMW of Ramsey responded

Hi Ed, we are grateful to know our team member, Ted, not only provided you with exceptional service, but set you up in our comfortable waiting area as well. If there is anything further the team at BMW of Ramsey can do to help, please don't hesitate to reach out.

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