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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,515 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,515 reviews

May 13, 2023

Great service. Anna does a great job keeping the car in great running shape. Car at 103,000 miles still runs like new More

by nlipschitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

We always love hearing how well BMWs are performing from our customers who have provided them with excellent care. We are grateful to know our team member, Anna, has helped you throughout your BMW ownership journey, and look forward to your next visit here at BMW of Ramsey.

May 12, 2023

Excellent and timely service. Great loaner car. Always a pleasant experience. They know what they are doing . More

by DIJOENAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

Thank you for placing your trust in our team! Providing convenient and knowledgeable service is our pleasure, and we hope to have the opportunity to continue serving your BMW in the future. Until then, safe travels!

May 12, 2023

Kenny helped me out alot, it was a very easy process. Will definitely be coming back here next time. More

by Luca.mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 15, 2023 -

BMW of Ramsey responded

Hey Luca, it is a pleasure to read our team member, Kenny, has earned your business! Upon your next visit, we look forward to contonuing to provide this high-quality care.

May 12, 2023

Bmw of Ramsey is my go to dealership. They always exceed my expectations. They are knowledgeable and helpful. From buying a car to getting is serviced I know I can trust them with all my More

by evelynm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim management department, Andrew sales rep , Marcelo Garcia
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May 15, 2023 -

BMW of Ramsey responded

Evelyn, thank you for taking the time to share your trust in our team. For many years to come, we look forward to continuing to provide you and your vehicles with excellent service!

May 12, 2023

Clean. Efficient. Calm. Friendly. Professional service. A tiny bit slow but thorough. A good experience. More

by WTVANZILEN
Recommend Dealer
Yes
Employees Worked With
Ted
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May 15, 2023 -

BMW of Ramsey responded

Thank you for using such kind words to describe the team here at BMW of Ramsey. Upon your next visit with us, we look forward to continuing to provide you with quality, welcoming and professional care.

May 12, 2023

Service team is friendly, efficient and very accommodative. But the service costs are very hig. More

by MLOREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name off the top of my head. He was very friendly and efficient.
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May 15, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share your honest thoughts. Our team is always at-the-ready to provide timely and quality care. Ahead of your future visits here at BMW of Ramsey, we urge you to take a look at our service specials to see if any might apply to the maintenance needed on your BMW.

May 12, 2023

Excellent service Anna went above and beyond to make sure the issue was taken care of More

by GIORGIOMUSIC72@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Anna
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May 15, 2023 -

BMW of Ramsey responded

Our team will always be here to go above and beyond for our customers. Thank you for taking the time to share this kind review of our team member, Anna. I will be sure to pass along your kind words. In the meantime, please don't hesitate to return to our team at BMW of Ramsey for any future BMW needs.

May 11, 2023

Kenny was excellent to deal with. Thanks Hi Everything with Kenny went well he was very good and went above and beyond More

by KEVINYLIN82@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 12, 2023 -

BMW of Ramsey responded

Hey Kevin, thank you for taking the time to leave this review. It is always a pleasure to hear when our team members are going above and beyond to ensure our customers have a great experience. Until your next visit with the BMW of Ramsey team, enjoy the road out there!

May 12, 2023 -

BMW of Ramsey responded

Hey Kevin, thank you for taking the time to leave this review. It is always a pleasure to hear when our team members are going above and beyond to ensure our customers have a great experience. Until your next visit with the BMW of Ramsey team, enjoy the road out there!

May 12, 2023 -

BMW of Ramsey responded

Hey Kevin, thank you for taking the time to leave this review. It is always a pleasure to hear when our team members are going above and beyond to ensure our customers have a great experience. Until your next visit with the BMW of Ramsey team, enjoy the road out there!

May 12, 2023 -

BMW of Ramsey responded

Hey Kevin, thank you for taking the time to leave this review. It is always a pleasure to hear when our team members are going above and beyond to ensure our customers have a great experience. Until your next visit with the BMW of Ramsey team, enjoy the road out there!

May 12, 2023 -

BMW of Ramsey responded

Hey Kevin, thank you for taking the time to leave this review. It is always a pleasure to hear when our team members are going above and beyond to ensure our customers have a great experience. Until your next visit with the BMW of Ramsey team, enjoy the road out there!

May 11, 2023

Felt inspection was fair but time related suggestions were not necessarily applicable ( sunroof flush and alignment were time generated and not needed as I have 14000 miles on car). Also pricing was VERY More

by brianquinnmd28@gmail.com
Recommend Dealer
No
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May 12, 2023 -

BMW of Ramsey responded

Brian, it is unfortunate to see the feedback you have shared here, as our team only carried out the services recommended by BMW given the age and mileage of your vehicle. When time allows, I hope you will consider reaching out to me directly so that I can address the concerns you have shared here and work towards regaining your confidence. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Brian, it is unfortunate to see the feedback you have shared here, as our team only carried out the services recommended by BMW given the age and mileage of your vehicle. When time allows, I hope you will consider reaching out to me directly so that I can address the concerns you have shared here and work towards regaining your confidence. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Brian, it is unfortunate to see the feedback you have shared here, as our team only carried out the services recommended by BMW given the age and mileage of your vehicle. When time allows, I hope you will consider reaching out to me directly so that I can address the concerns you have shared here and work towards regaining your confidence. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Brian, it is unfortunate to see the feedback you have shared here, as our team only carried out the services recommended by BMW given the age and mileage of your vehicle. When time allows, I hope you will consider reaching out to me directly so that I can address the concerns you have shared here and work towards regaining your confidence. Jim Crowe 551.777.5590 Service Director

May 12, 2023 -

BMW of Ramsey responded

Brian, it is unfortunate to see the feedback you have shared here, as our team only carried out the services recommended by BMW given the age and mileage of your vehicle. When time allows, I hope you will consider reaching out to me directly so that I can address the concerns you have shared here and work towards regaining your confidence. Jim Crowe 551.777.5590 Service Director

May 11, 2023

Although we had a challenging situation with our car being serviced, James and Kenny handled it very well. They were patient, responsive and courteous answering and addressing our concerns and driving o More

by bdopiera
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crowe, Kenny Casares
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May 12, 2023 -

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023 -

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023 -

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023 -

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

May 12, 2023 -

BMW of Ramsey responded

Our team is happy to have remained patient, responsive and courteous while working with you to ensure your issue received a full resolution! Thank you for trusting James, Kennedy, and our team here at BMW of Ramsey.

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