2,136 Reviews of BMW of Ramsey - Service Center
Very disappointed in the communication process. Vehicle was dropped off for an oil change which took two business days to complete. Unable to get through to a service representative for a day. Called multi was dropped off for an oil change which took two business days to complete. Unable to get through to a service representative for a day. Called multiple times without success. More
Customer service is extraordinary. I know the status of Customer service is extraordinary. I know the status of my vehicle at all times. My service advisor ( Anna) keeps me posted either via email, text m Customer service is extraordinary. I know the status of my vehicle at all times. My service advisor ( Anna) keeps me posted either via email, text message, or phone call. The treatment I receive every time I bri g my car in for service, is excellent. More
Ted was extremely helpful in identifying the work that needed to be done to get my vehicle running properly again. Ted saved me some money on the job and was able to provide me with a loaner vehicle while needed to be done to get my vehicle running properly again. Ted saved me some money on the job and was able to provide me with a loaner vehicle while the work was completed. Great customer service and great job overall! More
I have used three dealerships service department in the past. Ramsey Bmw is always the best in price and service. I lived 100 miles away from them now, but still would prefer to bring my cars back to the past. Ramsey Bmw is always the best in price and service. I lived 100 miles away from them now, but still would prefer to bring my cars back to them for service for peace of mind. More
My service experience was perfect like being taken care of by friends. I received updates while I waited in a clean area with great WiFi of by friends. I received updates while I waited in a clean area with great WiFi More
Ted was great to work with. He was professional, friendly and knowledgeable. Helpful when asked questions and went out of his way to get a service technician for me. friendly and knowledgeable. Helpful when asked questions and went out of his way to get a service technician for me. More
I stopped in the midst of a road trip to fix a damaged tire. As soon as I drove in, they were on it. It turned out that I had damaged two tires. They finished in about an hour, the mechanic sent me a vid tire. As soon as I drove in, they were on it. It turned out that I had damaged two tires. They finished in about an hour, the mechanic sent me a video of the underside of my car that illustrated his recommendations. The service advisor was great, courteous and informative. More
I bought my 535 I Drive 4 years ago from here. I still travel to get my service from Ramsey service center because they are one of the best. Tony ( Anthony Circelli) The Head Manager is very compassionate travel to get my service from Ramsey service center because they are one of the best. Tony ( Anthony Circelli) The Head Manager is very compassionate and reliable. I also Got a fair deal for the repairs my beautiful Driving Machine car needed! Especially Tony and the entire team made sure I was fully satisfied and got all my concerns be resolved. will continue to go back and I highly recommend this showroom and service center to all. More
Jason Sonion is a pleasure to work with. He addressed my needs promptly and accurately. My car is in great shape and would love to work with him again. needs promptly and accurately. My car is in great shape and would love to work with him again. More
Very satisfied with service provided. Staff was courteous and friendly. A loaner car was provided and my car was returned on time and clean. Overall, it was a very satisfying service experience. and friendly. A loaner car was provided and my car was returned on time and clean. Overall, it was a very satisfying service experience. More