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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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March 24, 2021

Thank you Jason S. Over at BMW in Ramsey! Always providing outstanding customer service! He has helped me in the past Thank you sir ! Victor C. More

by Victor C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason S. In service
Mar 25, 2021 -

BMW of Ramsey responded

Victor, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jason took such good care of you here at BMW of Ramsey, and we will certainly let him know that you appreciate his help. We are grateful to have you as a customer, and we look forward to your next visit!

March 19, 2021

This is the second time I have used BMW of Ramsey, and the service and attention have been great from the technicians, front desk and cashier. I would recommend them for your BMW needs. More

by BMW lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miele
Mar 19, 2021 -

BMW of Ramsey responded

We are so happy to have you as a returning customer! Thank you for giving BMW of Ramsey your business and great recommendation. See you next time!

March 02, 2021

Very efficient operation, friendly staff, and pleasant atmosphere. I found this dealership to be very clean and thorough. I was there for recall service and they were not pushy. More

by dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger
Mar 02, 2021 -

BMW of Ramsey responded

Thank you for taking the time to share your experience! We appreciate your business and are thrilled to hear that you are so confident in the BMW of Ramsey team to get the job done. Drive safely, and we hope to see you again down the road!

February 28, 2021

Got appointment same day with a loaner. Advisor Jason Sonion was great and kept me informed without me having to chase him as was always the norm with other advisors. Jason gave me choices regarding my More

by paulgerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Somion
Mar 01, 2021 -

BMW of Ramsey responded

Paul - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Jason went above and beyond to assist with your vehicle. Drive safely, and we will be sure to pass on the kind words! - The BMW of Ramsey team

February 27, 2021

I took the car in for a wheel alignment. I worked with Anna who was very nice and super helpful. The dealership gave me a loaner car. They did a thorough inspection and sent me a video. The car feels n More

by BMWdrivingFun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Vieni
Mar 01, 2021 -

BMW of Ramsey responded

It was so kind of you to share your feedback and we are grateful for your confidence in BMW of Ramsey! We're thrilled to hear that Anna helped you get back on the road safely!

February 22, 2021

I received prompt, courteous service. I was able to get a loaner vehicle and the service was performed quickly. Visiting the service center was very quick. I will use this service again. More

by N17181910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Miele
Feb 22, 2021 -

BMW of Ramsey responded

Thank you for taking the time to review us! We strive to make the servicing process go smoothly, and it is wonderful to hear that this was reflected in your time working with us. We are wishing you safe travels and are looking forward to seeing you back at BMW of Ramsey!

February 20, 2021

Very professional and attentive service team - the service manager got involved and both the manager and advisor were very helpful in addressing my car’s needs. More

by js-335xi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion, Anthony Circelli
Feb 22, 2021 -

BMW of Ramsey responded

We are so happy we could help! Thank you for choosing BMW of Ramsey and sharing your experience. We hope to welcome you back for your future service needs!

February 16, 2021

Vehicle is always returned clean inside and out, friendly staff. It is always easy to get an appointment and a loaner. Would be a perfect rating if the drop of process was quicker, under 15 minutes. More

by jamesnice33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

BMW of Ramsey responded

James - We appreciate this feedback and are glad that you can depend on our team for friendly service, every visit. Thank you for being a great BMW of Ramsey customer! We look forward to assisting you next time.

February 08, 2021

My wife drives a Mercedes Benz and when I take her car for service I get immediate attention upon arrival. In comparison, when I arrived at the Dealership I had to wait a while before I was addressed or a More

by aurelienjeanty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

BMW of Ramsey responded

We expect our guests to be welcomed to our dealership with five-star service and I'm very sorry this wasn't reflected in your recent visit. I will speak with my team about your feedback, but I would also appreciate the chance to discuss this with you directly and learn more about what we can do to improve. Please consider giving me a call. Thank you, Anthony Candela - Service Manager - (201) 258-6005

December 22, 2020

Love this dealership!!! Gold star service!!! I even drive here from out-of-state and have already purchased 3 cars over the past few years from their shining star, Tim Gallagher! Everyone is always so frie More

by 2022 BMW 330i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

BMW of Ramsey responded

We can't thank you enough for your repeat business! It means a lot that you drive out to see us at BMW of Ramsey and can depend on Tim for an excellent car-buying experience. We appreciate your feedback and look forward to our continued relationship!

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