2,136 Reviews of BMW of Ramsey - Service Center
Rodger Morel was a great service advisor. He was very knowledgeable and pleasant to deal with. No last minite surprises either. Overall good dealership and good people. knowledgeable and pleasant to deal with. No last minite surprises either. Overall good dealership and good people. More
Never have had any issues with BMW Ramsey service department. Service team has always been friendly and helpful. They always keep you updated on the vehicles status. department. Service team has always been friendly and helpful. They always keep you updated on the vehicles status. More
I brought my car in for regular service and I ended up needing new specially ordered tires as well. Anna Piserchia from BMW of Ramsey assisted me in this process, and I was extremely pleased! needing new specially ordered tires as well. Anna Piserchia from BMW of Ramsey assisted me in this process, and I was extremely pleased! More
First let me start by saying this review is about the service department. My family and I will never go to this dealership again. Went in for a simple oil change. Had a couple questions which the writer service department. My family and I will never go to this dealership again. Went in for a simple oil change. Had a couple questions which the writer could not even answer. On top of that the service writer was rude and aggressive. Coupled with lack of knowledge makes for a great experience. There is a major lack of communication as to what will be done and how much it will cost which could easily be fixed but no one cares there. They fail to understand that people can take their business anywhere. Don’t be fooled when the dealership responds to these reviews saying that this is not the norm. Unfortunately this is the norm. Take your business elsewhere to an independent shop that actually cares and does better work for less money. More
I was completely satisfied with my experience and my service advisor Anna. I also like the video summary from the service technician after completing the service. service advisor Anna. I also like the video summary from the service technician after completing the service. More
Service personnel friendly. I received an email video of my car being serviced. All issues were addressed and the car wash was thorough. Waiting area was clean. my car being serviced. All issues were addressed and the car wash was thorough. Waiting area was clean. More
I have had consistently great experiences at BMW Ramsey. I have purchased my last three cars there and each time it has been easy and extremely professional. They have outstanding people, service and a grea I have purchased my last three cars there and each time it has been easy and extremely professional. They have outstanding people, service and a great location. Anna Piserchia is fantastic in service and the dealership is run as well as I have seen. More
BMW OF RAMSEY ARE THE BEST !!!!!. I WOULD RECOMMEND ANYONE TO GET THERE BMW THERE ....THEY ARE REALLY NICE GINUWINE PEOPLE 100%. I WILL BE BACK. ANYONE TO GET THERE BMW THERE ....THEY ARE REALLY NICE GINUWINE PEOPLE 100%. I WILL BE BACK. More
Very disappointed, After a big maintenance service I wrote a review that everything was good only that the steering wheel is not centered. I got a response about it and to call back. I called back three wrote a review that everything was good only that the steering wheel is not centered. I got a response about it and to call back. I called back three times and there was no reponce to my calls. More
Excellent work! My brakes were replaced on time without Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was wa Excellent work! My brakes were replaced on time without any problems and any surprises. I received virtual check on my car. Love it. My car was washed and clean after the service. Thank you Jason More