BMW of Ramsey - Service Center

Just Being Frank Frank Alessi, Service Advisor, was very helpful in assisting me with getting my 2017 X3 front right sensor repaired. His reassurance and professional Frank Alessi, Service Advisor, was very helpful in assisting me with getting my 2017 X3 front right sensor repaired. His reassurance and professionalism in handling my situation was greatly appreciated! More

Excellent caring and willingness to satisfy With a very difficult situation that, to no ones fault, repeated itself....they handled it in a stellar fashion. Brian Halpin, my Service Coordinator With a very difficult situation that, to no ones fault, repeated itself....they handled it in a stellar fashion. Brian Halpin, my Service Coordinator kept me informed, stayed in touch with the Service Tech, offered me a loaner, and had an apologetic and sincere attitude the whole way. Everyone says hello here, especially the young Lady who takes care of the Waiting Area Food and Beverages. It's so nice to chat with her and she is so nice. More

Incredible Impromptu Service I had check engine light come on en route from Montreal to NYC with engine cut out countdown showing we wouldn’t make it back again. Pulled into Ramse I had check engine light come on en route from Montreal to NYC with engine cut out countdown showing we wouldn’t make it back again. Pulled into Ramsey to have it checked out and the service was second to none! Frank was quick to have the car pulled in and came up to the lounge to report at every stage of the check and repair before getting us on the road again. It’s a bit far for my regular services but if I was anywhere in the area I would hesitate to return. More

Service for check engine light Come in for check engine light on my X1. Dropped off my car and got a loaner car in 15 mins. Got text messages regarding service updates. Very conveni Come in for check engine light on my X1. Dropped off my car and got a loaner car in 15 mins. Got text messages regarding service updates. Very convenient. And second day, got my car back, engine light is gone. Replaced a part. Good and fast service as always. More

Great Service I always have a great experience with the service team at Ramsey BMW. They keep me informed and work to meet my expectations. The waiting area is co I always have a great experience with the service team at Ramsey BMW. They keep me informed and work to meet my expectations. The waiting area is comfortable and accommodating. More

Excellent I thought the service was very smooth and easy. Barbara was very professional and kept me informed throughout the process. I was quite satisfied and I thought the service was very smooth and easy. Barbara was very professional and kept me informed throughout the process. I was quite satisfied and was treated well. More

Great service Every time I bring my car in for service, the service department is extremely friendly, helpful and knowledgeable. I am given a loaner if needed Every time I bring my car in for service, the service department is extremely friendly, helpful and knowledgeable. I am given a loaner if needed It is always a positive experience when I go there. More

Thank God for Kevin Molion Kevin was instrumental in guiding us through our car repair experience. He was honest, thoughtful, and genuine. He was understanding of the procedur Kevin was instrumental in guiding us through our car repair experience. He was honest, thoughtful, and genuine. He was understanding of the procedures and costs needed. We feel comfortable dealing with him and BMW of Ramsey as a result. More

Service Nour was very helpful and professional. The upstairs lounge was also great, as it provided me a place to work while I was waiting for my car. Nour was very helpful and professional. The upstairs lounge was also great, as it provided me a place to work while I was waiting for my car. More

Outstanding, helpful and ready We were headed out of town for a funeral. Had problems on the road, had to turn around to bring the car in. They took us right in, had a loaner vehicl We were headed out of town for a funeral. Had problems on the road, had to turn around to bring the car in. They took us right in, had a loaner vehicle all ready for us. Extremely helpfully, Anna, service manager wasted the " best". More