2,136 Reviews of BMW of Ramsey - Service Center
Small service I went up for change of brake fluid. In spite of the small service required, I was offered and accepted a car wash! Very nice and appreciated touch. I went up for change of brake fluid. In spite of the small service required, I was offered and accepted a car wash! Very nice and appreciated touch. Also, service managers were very pleasant. Thankyou. More
Friendly service. Nice waiting area. Excessive waiting time. This is my 3rd BMW & 2nd dealer I’ve worked with. I’m a recent transplant from TX. No replies to my text for updates (as suggested in initial text to This is my 3rd BMW & 2nd dealer I’ve worked with. I’m a recent transplant from TX. No replies to my text for updates (as suggested in initial text to my phone). Not transparent on up front costs (brake flush) but communicated cost of work I asked for (sunroof). Started additional work before confirming scope of work, time involved & cost. Time was over two hours. Initial estimate was <90-minutes. I passed on the car wash because I had other time commitments. Very friendly staff & Nice facility, on par with my prior BMW Houston North dealer. Nice service manager assigned to my service request. More
Prompt, courteous, with a great waiting room Easy in and out. Prompt and friendly service people - who explained things, and didn't try to upsell work. The waiting room was conducive to working Easy in and out. Prompt and friendly service people - who explained things, and didn't try to upsell work. The waiting room was conducive to working while waiting, so it was actually productive time! It was scheduled, covered maintenance, so the price issue wasn't an issue. More
Perfect Service As always, Ramsey BMW was perfect. The service adviser was very knowledgeable. The loaner Car was clean and washed. The issues with the vehicle were As always, Ramsey BMW was perfect. The service adviser was very knowledgeable. The loaner Car was clean and washed. The issues with the vehicle were resolved on the first service. Thank you More
Recent Service Experience I was called to let me know service was needed. Appreciated that. Made an appointment conveniently. Brought my car in. Everyone was super friendly I was called to let me know service was needed. Appreciated that. Made an appointment conveniently. Brought my car in. Everyone was super friendly and check in was extremely quick. Went up to the lounge. Had coffee. Made a business call in a quiet room off the lounge. Service rep let me know status of my car. What’s not to like and share? More
Perfect service They replaced my tires quickly. They also fixed my car play system that BMW of Manhattan couldn’t. I am so glad to have my M2 back. They replaced my tires quickly. They also fixed my car play system that BMW of Manhattan couldn’t. I am so glad to have my M2 back. More
Courteous, comfortable, quick. I Had an Easy and quick scheduling. Quick service, and check in and out. Comfortable waiting lounge and atmosphere. Car was washed nicely and fast. I Had an Easy and quick scheduling. Quick service, and check in and out. Comfortable waiting lounge and atmosphere. Car was washed nicely and fast. More
Satisfied Always have a good experience with John and the service staff. They always try to go their best to help u out. I would recommend the service center. Always have a good experience with John and the service staff. They always try to go their best to help u out. I would recommend the service center. More
Prestige BMW Does It Again! I really love bringing my leased vehicle here because the service center is well organized in every way. Of course it's the people who make my experi I really love bringing my leased vehicle here because the service center is well organized in every way. Of course it's the people who make my experience a great one. A special thanks to Anna Piserchia for her professionalism, knowledge and always putting the customer first. She is a top notch employee that makes Prestige BMW a great place! Same goes to Frank Alessi for a great manager! More
Friendly and professional I was quickly taken care of and was kept updated on the progress of my service via text. Overall good experience and professional service. Would recom I was quickly taken care of and was kept updated on the progress of my service via text. Overall good experience and professional service. Would recommend highly to anyone looking for quality service of the BMW. More