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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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December 07, 2018

Top notch service Diana Martinez was my service advisor. She is friendly, knowledge, and communicated with me throughout my service experience. Could not have had a bet More

by MAHWAHDONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
December 07, 2018

Excellent, quick service Brian was helpful, clear and fast. They kept me informed and speedily had me on my way. Fixed my car for what was needed. Recommend for great BMW s More

by Joe547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Gallahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Halpin
December 07, 2018

Awesome professional service My daughter brought in the car since the iDrive clicker was not working. Kevin understood the problem and then gave my daughter a loaner car which by More

by totiescolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Molion also excellent
December 06, 2018

Oil & Filter While I waited. The oil change and filter was fairly priced for a high-end shop. The timing that was originally stated was accurate and the waiting area is decent wit More

by SAMMY996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Vieni
December 06, 2018

Nice experience The process of dropping and picking up cars and servicing was smooth. The service advisors are courteous. He was efficient to get me out quickly durin More

by partha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Vieni
December 06, 2018

Excellent as usual! Had my auto serviced and the service advisor called me earlier than expected! Car was so clean I barely recognized it. Thank you for a very good expe More

by lindaram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin M.
December 05, 2018

Quick, Easy, and Efficient! The service team was very quick, as soon as you pull in you are instantly taken care of. Staff is friendly and they care about the customer experienc More

by CHRISJSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clay Vieni, John Desantis, Brian Halpin
December 04, 2018

Awesome Service and customer experience with Cameron. Ivan Cameron Cocherl is very friendly, Great adviser, shows a great deal of respect and is right down to earth. Service is fast and excellent. I highly re More

by IVAN P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
December 04, 2018

So so Two hours for a $160 oil change and car wash seems excessive. Car automatically called in for service and it was several thousand miles too soon! (I More

by AMPRIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Dec 04, 2018 -

BMW of Ramsey responded

We are sorry to hear that you were not satisfied with your recent service. We would be happy to further explain what was done to your vehicle and why the cost was what it was. Please feel free to contact us at your convenience. Thank you for choosing BMW of Ramsey.

December 04, 2018

Best Service Apart from being extremely personable, Diana was extremely accommodating and beyond helpful! Would never take my business elsewhere. If you’re looking More

by Sarahft328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
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