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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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November 30, 2018

Always painless and efficient! This dealership is hands down the best one in the area. The service center is very helpful, accommodating, and efficient. I've worked with Diana for y More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
November 30, 2018

My First Service I was greeted promptly with a smile and directed to a comfortable work space where I could log into my network and do some work while waiting for my c More

by jjw0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
November 30, 2018

Great Visit Frank was very helpful and professional. He also kept me updated on the service status! Will be looking forward to receiving help from him in the futu More

by CARLOS.GUERRERO292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Salzano
November 29, 2018

Service Brian was very helpful and knowledgeable. He diagnosed my issue and came up with an excellent solution. He found me a loaner car and programed the G More

by DROWLAND3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
November 29, 2018

Repair estimate and no car wash Final bill exceeded estimate, but main complaint was that when I picked up the car it was filthy in and out! No car wash! Not good. More

by johnmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Halpin
Nov 30, 2018 -

BMW of Ramsey responded

John, we are so sorry to hear that your vehicle was returned to you in less than stellar condition. We would love to offer you a complimentary car wash at your convenience if you would please contact our service department so they can schedule you accordingly, (201) 669-3345.

November 29, 2018

Excellent Perfect on timly manner and professional jobs when needs for car services awesome jobs will recommend to everyone I ll purchase and will get service h More

by POYUN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
November 28, 2018

Superb service Brian Halpin makes the service outstanding experience, constantly on top of things, plus always ready to please, totally irreplaceable asset to the co More

by MRGORCZYCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
November 27, 2018

brought my vehicle for service Ramsey BMW has the best service department! The service department has always been friendly and greets me with a smile. I highly recommend Ramsey BM More

by ROSEMC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
November 27, 2018

Excellent service with integrity I recently had an issue with a seatbelt in my X5. The staff- everyone from reception to the manager, Clay Vieni, were so organized and efficient in ta More

by ELEEKIM14
Recommend Dealer
Yes
Employees Worked With
Clay Vieni
November 27, 2018

Great service Brought car in for regular scheduled service. Had loaner car and out the door in about 10 minutes. Car was ready when arrived back for pickup. Out More

by MJG2900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
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