2,136 Reviews of BMW of Ramsey - Service Center
Great Client Service Great all around experience. Could not have been happier. Everyone is personable really listens and goes the extra bit to be sure that your service Great all around experience. Could not have been happier. Everyone is personable really listens and goes the extra bit to be sure that your service concerns are met. More
Best service ever!! Very nice service!! Friendly people, with smile in their faces. It s dificult to get this, in other places. Simply I love it. They gave me back my M2 Very nice service!! Friendly people, with smile in their faces. It s dificult to get this, in other places. Simply I love it. They gave me back my M2 clean and shine. With any doubt....I'll be back always here. For service, or BMW car purchase. More
Fantastic white glove service. Cameron was great!!! Great Service, Great Waiting area Did not want to leave. Car was ready ahead of schedule and very clean. Cameron was great. He makes you feel like fam Great Service, Great Waiting area Did not want to leave. Car was ready ahead of schedule and very clean. Cameron was great. He makes you feel like family. More
Sloppy experience Brian the Service Advisor was nothing but professional and was a good communicator throughout the entire process. When I came to pick up my car aft Brian the Service Advisor was nothing but professional and was a good communicator throughout the entire process. When I came to pick up my car after being serviced Brian was gone for the day so I was at the mercy of the rest of the team there. I was mostly ignored until I eventually found out that they lost my car key at some point throughout the day. They did find the key somewhere the next morning. Without providing all of the details they ultimately almost made me whole by paying for Ubers for me to get home that night and the next day. I still did have some out of pocket costs aside from the inconvenience of spending 1.5 hrs there on a Monday night due to their mistake/incompetence. Would've appreciated some semblance of compensation for that. More
Always happy and helpful Always a pleasure when bringing in my Bmw for service Service staff are always helpful and a pleasure to deal with They always have answers to Always a pleasure when bringing in my Bmw for service Service staff are always helpful and a pleasure to deal with They always have answers to any questions More
Excellent experience` Service was for recall. Greeted as soon as I drove in. Loaner car was ready. Service was fast, will I will come back for service and plan on purcha Service was for recall. Greeted as soon as I drove in. Loaner car was ready. Service was fast, will I will come back for service and plan on purchasing a new vehicle in the next three months. More
Yearly Maintenance Check ( 2 year) Service Advisor, John Brugaletta was excellent. My car was taken on time, I was advised of any issues. I waited comfortably in lounge. John was profe Service Advisor, John Brugaletta was excellent. My car was taken on time, I was advised of any issues. I waited comfortably in lounge. John was professional, knowlegable, personable and left me with a sense of trust. More
Yearly maintenance check plus repair. Service advisor John Brugaletta was excellent. My cars rear bumper had been hit and sensor light was broken. He first thought repair was more extensi Service advisor John Brugaletta was excellent. My cars rear bumper had been hit and sensor light was broken. He first thought repair was more extensive however it was able to be done at half the price. I appreciate that they were honest in what needed to be done. The service center lost one star from me because they did not have the loaner That was promised to me. More
Unexpected professionalism and customer service Everyone I dealt with from my initial phone call to set up my service appointment to the young gentleman who washed my car was a pleasure to deal with Everyone I dealt with from my initial phone call to set up my service appointment to the young gentleman who washed my car was a pleasure to deal with. Cameron was exceptional. Patient, informative and caring. On an extremely busy day due to one of the other service advisors not showing up he was poised and professional. He made my wife and I feel like we were the most important people on the planet. Every customer I saw picking up a vehicle had a smile on which speaks a lot about their experiences. I would definitely return to and recommend BMW or Ramsey to a friend or family member.. Keep up the good work. More
Oil service, regular service The service was fast, on time, professional employees. The dealership is very well kept, clean and organized. I will come back for my next service app The service was fast, on time, professional employees. The dealership is very well kept, clean and organized. I will come back for my next service appointment. thank you. More