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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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November 27, 2018

Great Client Service Great all around experience. Could not have been happier. Everyone is personable really listens and goes the extra bit to be sure that your service More

by Heidi H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Halpin
November 26, 2018

Best service ever!! Very nice service!! Friendly people, with smile in their faces. It s dificult to get this, in other places. Simply I love it. They gave me back my M2 More

by TTS Borja 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
November 23, 2018

Fantastic white glove service. Cameron was great!!! Great Service, Great Waiting area Did not want to leave. Car was ready ahead of schedule and very clean. Cameron was great. He makes you feel like fam More

by wvwvwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
November 23, 2018

Sloppy experience Brian the Service Advisor was nothing but professional and was a good communicator throughout the entire process. When I came to pick up my car aft More

by RPH
Recommend Dealer
No
Employees Worked With
Clay Vieni
Nov 27, 2018 -

BMW of Ramsey responded

We are so sorry to hear that you had a frustrating experience while in for Service. Our customers time is so important to us, which is why we are happy to see that you were offered and Uber home to avoid having to wait at the dealership. We agree, the wait time was not acceptable. We are happy to hear that you have had a great experience with Brian and we will be sure to share that feedback with him.

November 22, 2018

Always happy and helpful Always a pleasure when bringing in my Bmw for service Service staff are always helpful and a pleasure to deal with They always have answers to More

by MDEPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cocherl, Morgan Kirk
November 21, 2018

Excellent experience` Service was for recall. Greeted as soon as I drove in. Loaner car was ready. Service was fast, will I will come back for service and plan on purcha More

by SORKOULAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta, Anthony Circelli
November 21, 2018

Yearly Maintenance Check ( 2 year) Service Advisor, John Brugaletta was excellent. My car was taken on time, I was advised of any issues. I waited comfortably in lounge. John was profe More

by RonnIe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
November 21, 2018

Yearly maintenance check plus repair. Service advisor John Brugaletta was excellent. My cars rear bumper had been hit and sensor light was broken. He first thought repair was more extensi More

by AKMANDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
November 20, 2018

Unexpected professionalism and customer service Everyone I dealt with from my initial phone call to set up my service appointment to the young gentleman who washed my car was a pleasure to deal with More

by JMEDURGA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Cocherl
November 20, 2018

Oil service, regular service The service was fast, on time, professional employees. The dealership is very well kept, clean and organized. I will come back for my next service app More

by ANNCHOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cocherl
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