2,136 Reviews of BMW of Ramsey - Service Center
Very Friendly and Honest Service! Dropping off a friends vehicle, I was kept informed on everything to keep my friend updated! John D. and I believe it was Samantha, was very pleasant Dropping off a friends vehicle, I was kept informed on everything to keep my friend updated! John D. and I believe it was Samantha, was very pleasant over the phone and quite courteous through the entire process! Thanks again, everyone! More
Service went very well. Our questions and needs were answered in a thorough and timely manner by Brian Halpin, and the time was well spent. A loaner was given to us since Our questions and needs were answered in a thorough and timely manner by Brian Halpin, and the time was well spent. A loaner was given to us since the service was more than expected and going to take longer time. More
Feedback I was contacted due to a recall. I made the appointment only after I confirmed that a loaner is available. No loaner was available and had to be drive I was contacted due to a recall. I made the appointment only after I confirmed that a loaner is available. No loaner was available and had to be driven home. This is the second time I find myself in this situation at the dealer. I was called that the car is ready. I had my daughter drop me off to get my car. The engine light was on and had to leave my car again. Thanks to Anna, she offered me a loaner this time. When I picked up my car, the person that drove it to the service area was speeding through the parking lot. The only positive thing about this service visit was Anna Marie. She is very friendly and professional. I give her five stars; the reason for the three stars below is for the other part of the service. More
You guys did a great job! Thank you very much! The Appt was scheduled in accordance with my request ! Got in and out on time! You guys and gals appear to have done everything correctly & the car r The Appt was scheduled in accordance with my request ! Got in and out on time! You guys and gals appear to have done everything correctly & the car runs fine! We are much obliged. More
efficiency Diana and the team has demonstrated an efficient and professional approach assuring my automotive issues were handled on a timely basis and to my expe Diana and the team has demonstrated an efficient and professional approach assuring my automotive issues were handled on a timely basis and to my expectations. More
Prestige BMW Service Great and satisfying experience at my most recent routine service visit. Great service provided by Tony and John, quick turnaround and communication Great and satisfying experience at my most recent routine service visit. Great service provided by Tony and John, quick turnaround and communication about the appointment. More
Very good In was very pleased with the service I received at BMW Ramsey. Frank Alessi was very organized and detailed. It was a pleasure to work with him! In was very pleased with the service I received at BMW Ramsey. Frank Alessi was very organized and detailed. It was a pleasure to work with him! More
Recall, air conditioning. Brian returned my call promptly on a Saturday. I had a question on the service which required a follow up visit. We made a follow up appointment. Brian returned my call promptly on a Saturday. I had a question on the service which required a follow up visit. We made a follow up appointment. More
Excellent service ! They sell representatives were very helpful, very friendly and they were able to assist me to resolve all my problems. I would highly suggest going They sell representatives were very helpful, very friendly and they were able to assist me to resolve all my problems. I would highly suggest going to Ramsey BMW prestige service !!!! More
Cameron eceeds my expecations yet again. What a fantastic service center. I drop off my car with the expectation of it taking at least 2-3 days. 24 hours later I get a call from Cameron, say What a fantastic service center. I drop off my car with the expectation of it taking at least 2-3 days. 24 hours later I get a call from Cameron, saying that my vehicle is all ready to go. He is quick, friendly, and continues to provide great service. Highly recommended. More