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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews

2,136 Reviews of BMW of Ramsey - Service Center

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September 18, 2018

Excellent service and great personal interaction Diana is the very best by far and I have visited other BMW Centers but no other Service Advisor has been as efficient and friendly and professional as More

by LMORISETE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Martinez
September 18, 2018

Great operation Greeting was great. The team is extremely organized and professional. Diana was very helpful and personable. Just a well run service department with g More

by chris.j.fusaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy in the suit runs a great operation. , Diana Martinez
September 17, 2018

Usual great service Great service as always. Always helpful and great communication throughout the process Morgan always makes the customer feel welcome and satisfied More

by PEASE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Morisete, Morgan Kirk
September 17, 2018

Efficient Brought car in for required scheduled service. Drop off was in and out in less than fifteen minutes with a loaner. Service manager texted contact info More

by MIKEDOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
September 17, 2018

True premium service Excellent service (as usual) from BMW Ramsey. Anna Marie Piserchia is very knowledgeable and straightforward, and provides a real sense of trust you More

by DINOBELLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Consistently good service Everyone from my service advisor, Anna, to the technician is professional, knowledgeable, courteous and thorough. Dropoff is quick and convenient, ser More

by RR.WAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Vieni, Anthony Circelli
September 15, 2018

Anna is awesome I damaged the right side view mirror on my X3 and was in a tough spot for timing. The excellent, quick and responsive service I got from Anna and the More

by LOUMITAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2018

Efficient, Professional Service BMW of Ramsey took care of the safety-recall issue on my 3-series BMW in half the time I had expected. From the service reps, to the techs, to the che More

by WGUGLIELMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brugaletta
September 14, 2018

Check engine light on and no appointment The day before I’m going on vacation my check engine light came on while driving to work. I went the Ramsey BMW service and they took the car right in More

by RJE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clay Vieni, John Desantis
September 14, 2018

Amazing, . Tony greeted us and walked us right thru the process.....Everyone very helpful....Facility modern and clean....Have been a customer since 1998 and hop More

by PAPADUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli, Morgan Kirk
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