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2,136 Reviews of BMW of Ramsey - Service Center
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September 13, 2018
Service is great They make you feel welcome they take there time to explain any questions you have they are fast to get you checked in and out They make you feel welcome they take there time to explain any questions you have they are fast to get you checked in and out More
by MARIE.LEE1982
Verified Customer
September 13, 2018
Alway Great service I was immediately greeted by a man in a suit, who quickly stated the process. The loaner was ready immediately. They did a quick inspection, then I le I was immediately greeted by a man in a suit, who quickly stated the process. The loaner was ready immediately. They did a quick inspection, then I left. A few hours later they texted me that my car was ready. If Yu want amazing quick service, with exert BMW mechanics, this is the place to go. More
by ASTRAVITZ
Employees Worked With
John Brugaletta
September 13, 2018
It is a pleasure Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ulti Diana is extraordinary at her job, She remembers my name, and makes you feel welcome. Service was done before expected and I like knowing that my ultimate driving machine is in top shape. More
by ALVARORUIZD
Employees Worked With
Diana Martinez
September 12, 2018
Very helpful and accomodating Everyone at BMW in Ramse is vsry friendly....Pirchased my car back in June...Pedro , my sales person did all hs can do to make it a great experienxe.. Everyone at BMW in Ramse is vsry friendly....Pirchased my car back in June...Pedro , my sales person did all hs can do to make it a great experienxe....I do wish he returned phone calls quicker, but nobody is perfect...Cameron in service was excellent...Prompt and efficient...Set me up w/loaner car, no problems (in past at other dealerships, conveniently never had a loaner which was promised). Keep up the great service! Makes me wanna keep coming back.. More
by KCBENZ2
September 11, 2018
Great service Did a great job servicing my vehicle, extremely satisfied. Will be using them in the future exclusively. Staff was outstanding, very nice to deal with Did a great job servicing my vehicle, extremely satisfied. Will be using them in the future exclusively. Staff was outstanding, very nice to deal with. More
by Docrayrego61
Employees Worked With
Diana Martinez
September 11, 2018
Amazing Work was done as promised with no issues and loved every min of it. Can’t wait to come back for my service next visit to see the best team in the game Work was done as promised with no issues and loved every min of it. Can’t wait to come back for my service next visit to see the best team in the game. More
by FRANKANNITTI
Employees Worked With
Diana Martinez, Anthony Circelli
September 10, 2018
Service visit I was called in to bring my car for a standard service. This is my first BMW so I didn’t know what to expect!! They made it so easy and actually a ple I was called in to bring my car for a standard service. This is my first BMW so I didn’t know what to expect!! They made it so easy and actually a pleasurable experience. A loaner car was waiting for me and my car was ready in time as promised! Awesome experience!! More
by fbplayer31
Employees Worked With
John Desantis
September 10, 2018
It was easy and painless Anna’s easy competent style made the appointment experience much better than all past service. Thank you. They also fixed a noice that was not fixed d Anna’s easy competent style made the appointment experience much better than all past service. Thank you. They also fixed a noice that was not fixed during past service More
by PBARRON01
Employees Worked With
September 09, 2018
Pricing Issue or Slow Follow Up: I Don't Know I go here often but I don't know how much longer that I will continue to despite the fact that I live less than a mile away. The service facility is v I go here often but I don't know how much longer that I will continue to despite the fact that I live less than a mile away. The service facility is very nice and if you need to do any work while you wait you can easily set up shop using their wireless and seating area. In addition to the usual coffee and tea, there is water, juices, fresh bagels, and a number of other items that go beyond the basics. My biggest complaint is on follow up. I was quoted twice over a 3 month period for a needed service and received an estimate that was $895 the first time and over $1500 the 2nd time. Since I have both written estimates, I called to find out if perhaps the scope was different,and consequently; the price. The service advisor couldn't tell me on the phone and said he would research and get back to me. That was 2 days ago. I'm still waiting to see if he follows up. I've had the same problem in the past: I requested an estimate on tires via the chat feature, had dialogue with an agent, and never got the estimate. I went across the street and bought my tires at Mavis instead. I also had a poor experience with internet Sales as well: no follow-up. More
by MSGZENO1
Employees Worked With
John Desantis
September 08, 2018
BMW Service Went in for scheduled service. John suggested additional maintenance which I agreed. Everything was done efficiently and professionally. Also schedule Went in for scheduled service. John suggested additional maintenance which I agreed. Everything was done efficiently and professionally. Also scheduled service for the recalls. I am satisfied. More
by AB from Rutherford
Employees Worked With
John Brugaletta
